Housing Contract Specialist, Homeless Program Coordinator (NCS) - Mayor's Office of Homeless Services

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Baltimore City Mayor’s Office of Homeless Services is seeking a dynamic professional to determine housing eligibility of clients for the Housing Assistance Program (HAP). This position reports to the Deputy Director.   

• Determine housing eligibility of clients for the Housing Opportunities for Persons with AIDS (HOPWA) program; recertify clients as required. Conduct informal hearings regarding tenant program violations. Terminate client participation as necessary.
• Issue vouchers (authorization to locate housing); generate, submit and track inspection requests / completed inspections; determine rent reasonableness; prepare landlord contracts and related correspondence; maintain electronic and written communication with clients, co-workers, landlords, and other housing agencies.
• Manage clients’ files in the Housing Assistance Program Payment Yearly (HAPPY); generate reports as required.
• Provide technical assistance to other service providers and property managers; communicate program modifications to landlords and service agencies.
• In conjunction with the Housing Coordinator and other staff, implement and modify, as needed, the Administrative Manual and all standard operating procedures for the program.
• Perform related work as required.

• Knowledge of HUD subsidized housing regulations; and knowledge of HAPPY databases preferred.
• Knowledge of HUD rental assistance regulations.
• Ability to communicate effectively, both orally and in writing. Requires excellent verbal and written communication skills. 
• Ability to conduct and process multiple assignments simultaneously; ability to prioritize multiple tasks. Work must be timely and attention to detail is necessary. 
• Must be a self-starter, with sound judgment and a high level of professionalism.
• Ability to maintain records and document information. 
• Must be a team player and must be comfortable working with people who are homeless and/or low-income. 
• Competent working with Microsoft Office Suite, databases, and communicating via email.

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.