Liaison Officer II - Department of Public Works

$65,200.00 - $106,267.00 Annually 

Starting Pay:  

$65,200.00 Annually 

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

A Liaison Officer II develops and coordinates community outreach liaison activities and operations between a City agency and the community and promotes and coordinates agency programs. Work of this class involves leading community liaison and outreach employees, but does not involve full supervisory duties or responsibilities.

Incumbents receive managerial direction from a technical superior. Employees in this class work a conventional workweek that may involve evening hours. Work is performed in an office and in the community where normal working conditions are encountered. Work requires minimal physical exertion.

On or before the date of filing the application, each candidate must:  

• Knowledge of the principles and techniques of public administration.
• Skill in developing, coordinating, operating and monitoring the community liaison and outreach program of a City agency.
• Skill in evaluating the effectiveness of a community outreach and liaison program.
• Ability to deal effectively with individual citizens, community and neighborhood groups and City, State and Federal agencies and officials.
• Ability to speak effectively before groups to promote and explain agency programs, policies and projects.
• Ability to handle sensitive, controversial or high-profile matters with tact, dispatch and diplomacy.
• Ability to function as a team leader and assign and review, organize and schedule the work of subordinate employees.
• Ability to train others.
• Ability to prepare reports and to make proposals and recommendations on community liaison and outreach activities.
• Administrative ability.

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.           

Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. 

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.                

Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months. 

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.