Program Coordinator Courts (NCS) - Circuit Court for Baltimore City

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Is seeking a professional Alternative dispute Resolution (ADR) Coordinator to provide mediation services for participants in Children in Need of Assistance (CINA), Termination of Parental Rights (TPR), Delinquency, and Peace Order Cases. This candidate will be experienced, energetic, and a multitasker, with strong administrative, communication, interpersonal, organizational, and computer skills.

• Monitors, evaluates, and implements improvements to the ADR Program
• Monitoring is done as to performance, efficiency, and compliance to relevant court policies and procedures, applicable laws, ADR standard operating procedures and to improve the overall effectiveness of the program.
• Recruits new ADR providers
• Supervises and coordinates various operational areas and support for ADR services including training, forms design, development, and dissemination of information and training publications for ADR service providers, members of the judiciary, and the public.
• Assigns, reviews, and evaluates the work of ADR service providers
• Prepares and mains all fiscal and statistical records relating to the ADR Program and generates related reports and analysis.
• The position does not provide direct ADR services.
• Other duties as assigned.

• Excellent organizational, communication (written and oral), and interpersonal skills.
• Ability to exercise a high degree of judgment, tact, diplomacy, and competence in dealing with judges, attorneys, court personnel, and the public.
• Ability to prioritize and manage multiple assignments.
• Knowledge of Maryland Circuit Court alternative dispute resolution and legal procedures for juvenile cases desired.
• Previous experience as a mediator or facilitator providing ADR services in a child welfare environment, as well as experience in coordinating an ADR Program that includes working with mediator service providers is preferred.

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.