Program Technician

Program Technician II independently executes technical work within established processes and procedures. This role takes responsibility for assigned deliverables, implements product changes, maintains engineering documentation, and supports product release with limited guidance.

This position reports to the Technical Program Manager. 

This is a great opportunity for someone who enjoys working collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.

• Independently evaluate and implement customer specific modifications and standard specials.
• Create and maintain product documentation, BOMs, routings, and engineering records with limited guidance.
• Complete product releases and resolve standard documentation issues.
• Identify and recommend improvements to documentation accuracy and workflow.

• Investigate RMA and quality issues, document findings, and involve Engineering as needed.
• Work with Manufacturing and Quality to resolve product issues.
• Identify and recommend practical product improvements and cost reduction opportunities.

• Manage assigned engineering support activities for customer programs.
• Complete assigned engineering deliverables with Program Management.
• Review customer requirements and recommend solutions.
• Coordinate implementation of customer specific product configurations.

• Coordinate work with Manufacturing, Quality, Purchasing, Product Management, Applications Engineering, and Program Management.
• Track and complete assigned deliverables supporting customer commitments and production schedules.
• Identify and escalate technical, schedule, or documentation risks outside established processes.
• Contribute recommendations related to engineering processes, documentation, and product quality.
• Perform other duties as assigned.

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. Reasonable accommodations may be made to support individuals with disabilities.

• Associate's degree in Engineering Technology, related technical field, or equivalent relevant experience.
• 2 or more years of relevant engineering, product support, or manufacturing experience.
• Demonstrated technical aptitude and problem-solving skills.
• Ability to independently manage multiple assignments, deliverables, and priorities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, particularly Excel and Word.
• Ability to collaborate effectively across multiple departments.

• Experience with ERP systems such as Oracle.
• Ability to interpret electrical schematics and engineering drawings.
• Understanding of sensors, electronics, or industrial automation.
• Experience with product documentation, BOMs, ECOs, or engineering change processes.
• Experience coordinating validation or product testing activities.

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.

• Sit for up to 8 hours per day.
• Continuous movement, walking, or standing.
• Exposed to a computer screen for extended periods
• May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.
• Communicate with others frequently.
• Occasionally lift and/or move objects up to 30 pounds.
• Ability to work on-site in a manufacturing environment and travel to other facilities when needed.

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.

• Corporate office environment – indoor and climate-controlled
• Frequent interaction with internal departments as well as employees across all levels of the organization.
• Exposure to moderate noise, moving mechanical parts, and temperature changes in production areas.
• PPE may be required in specific areas (e.g., safety glasses, hearing protection)
• Standard hours Monday through Friday; occasional overtime may be required.
• Exposure to various manufacturing, warehousing, or related industrial locations.

If you excel in a dynamic, collaborative environment and are looking for meaningful challenges and opportunities to grow, you’ll find a great fit here. Banner Engineering is a premier employer headquartered in MN, offering competitive compensation, comprehensive benefits, and opportunities for professional development as we rapidly grow in the Industrial Automation industry.

Banner Engineering is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.

Equal Opportunity Employer (EOE) M/F/D/V

This job description reflects management’s assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.