Associate Director, Pharmacy

The Associate Director of Pharmacy leads operations by directing clinical and medication distribution programs, managing departmental resources and staff, ensuring regulatory compliance, and maintaining high standards of patient care. Partners with healthcare teams to support clinical initiatives, operational excellence, employee development, and service quality across the organization.

POSITION SUMMARY
This position is responsible for providing managerial and programmatic direction for the operation of Pharmacy Services. Develops, budgets, standards of work performance and plans, directs, and monitors and evaluates the provision of distributive and clinical pharmacy services. Promotes and demonstrates effective inter-disciplinary and inter-facility collaboration and serves as facilitator for education, consultation, and research. Responsible for leading and overseeing the operational activities of the Department of Pharmacy Services. Ensures the functions of the department are consistent with the policies and procedures. May supervise activities that provide for the purchasing, receiving, storage, delivery, and distribution of medications and related supplies. Assures adequate departmental staffing according to workload while maintaining expected productivity levels. Supports implementation of clinical plans and helps to maintain information systems within the pharmacy. Develops standards of work performance, orientation and training programs. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients being served while maintaining the ideals of service excellence. Must possess the ability to assess data reflective of the patient’s status, interpret the appropriate information needed to identify each patient’s requirements and provide pharmaceutical care based on those needs. Adheres to local, state, and federal laws regarding the profession of pharmacy practice.

CORE FUNCTIONS
1. Responsible for all routine operations of Pharmacy Services. Participates in the recruitment, selection, orientation, professional development and evaluation of employees. Serves as a change agent, role model, and serves as facilitator for education, consultation, and research. Accurately and completely documents patient assessment data and clinical interventions

2. This position is accountable for an effective departmental operation within the budgetary constraints through the monitoring and controlling of expenses and through promotion of rational, cost-effective utilization of medication therapy.

3. Assists with development of goals, objectives, and programs for the pharmacy department consistent with those of the organization’s overall strategic plan. Demonstrates effective inter-disciplinary and inter-facility collaboration. Plans efficient and effective utilization of resources. Ensures compliance with regulatory agency standards. Implements decisions of the Pharmacy and Therapeutics Committee and other hospital committees in relation to formulary management and process improvements. Assumes accountability for special projects as assigned.

4. Defines and resolves issues with the medication distribution system. Continually evaluates performance relative to need for improvement of processes to assure the safe and appropriate delivery of medications to all patient care areas. Provides leadership for development and implementation of innovative systems.

5. Provides leadership and direction to the pharmacy staff. Promotes positive relations and actively contributes to a supportive work environment. Fosters a team environment within the department and across the system. Communicates with their direct supervisor regarding personnel issues.

6. Helps to establish and revise, when necessary, standards of care for pharmacy practice. Monitors and ensures compliance with departmental and organizational policies and procedures, Federal and State laws, and regulatory agency standards. Investigates and initiates the resolution of customer complaints. Plans, supports, and leads Quality Improvement efforts for pharmacy services. Provides pharmacy representation and leadership on hospital and medical staff committees.

7. Serves as a professional resource in facilitating inter-disciplinary practice and communication.

8. This position participates in all aspects of medication use, including (1) selection, procurement and storage, (2) ordering or prescribing, (3) dispensing, (4) administering and (5) monitoring of all medications utilized. Internal customers may include Patients, Nurses, Licensed Independent Practitioners, Nursing Directors, Department Directors, Administrators and other health care team members for the purpose of integrating services, improving patient care and ensuring effective communication systems. External customers may include local, state, and national pharmacy organizations, Joint Commission, State Board of Pharmacy, colleagues and peers, educational institutions and pharmaceutical representatives.

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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