Director, Acute Rehabilitation & Respiratory Services

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

Banner Health has earned Great Place To Work® Certification™ for the third consecutive year. We’re committed to a workplace culture where team members trust the people they work for, take genuine pride in their work, and enjoy collaborating with colleagues.

The Director, Acute Rehabilitation and Respiratory Services at Banner University Medical Center Phoenix leads an elite group of rehabilitation professionals, respiratory care practitioners and vascular access specialist's. ​

BUMCP ​serves a diverse customer base and is a staple in the Phoenix community. Our patients come from all walks of life and so does our BUMCP Team. If your share BUMCP'S enthusiasm for patient care and values, you will feel right at home here.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

POSITION SUMMARY
This position is responsible for developing and implementing strategies for the designated service line/division. This position provides leadership and direction in the pursuit of producing targeted results and ensuring that the care provided is of the highest clinical and service quality and provided in a financially responsible manner.

CORE FUNCTIONS
1. Provides leadership for the service line/division, ensuring its strategic and fiscal growth and positioning the organization as a market leader with employees, physicians and the community. Develops and supports an integrated business development plan to assure volume targets and referrals are met.

2. Provides leadership in the development, implementation and evaluation of new and re-engineered programs, service, products and markets, to address the changes in the health care environment. Uses creativity in the delivery of services and products in a highly competitive managed care market. Ensures that planning within the departments is done in a manner to support system strategic direction.

3. Provides leadership in the delivery of coordinated, integrated patient care through the development and improvement of delivery systems. Produces results that meet or exceed identified strategic and operational targets through leadership. Leads the integration of innovation and evidence-based findings into practice. Creates an environment supportive of innovative solutions. Assumes a leadership role, in partnership with physician and facility leaders, in managing the quality of services provided across the service line. Demonstrates and directs employees in using a systematic approach in analyzing and utilizing data in problem-solving, with a focus on results and the evaluation of outcomes.

4. Utilizes all aspects of continuous performance improvement. Provides care in a fiscally responsible manner through continuous process improvement and through the collaboration of multiple disciplines. Provides direction for process improvement activities, including the establishment of performance measures to attain optimal clinical, operational, financial and satisfaction outcomes and evaluation of utilization patterns and other program outcomes.

5. Shapes a positive service excellence culture and climate within the service line/division. Provides leadership in matching service delivery with service expectations through an organizational structure that facilitates the development of a culture of employee engagement and service excellence. Establishes high performance standards for service outcomes and works with leadership team to meet standards and continually improve patient satisfaction and loyalty. Assures operational targets are met for patient satisfaction, employee satisfaction, physician satisfaction, and employee turnover.

6. Achieves financial targets. Maintains financial accountability while not losing site of clinical quality and service excellence. Meets all revenue, expense, productivity, and operating margin targets. Provides strategic direction for operations and capital expenditures to all leaders to ensure the highest quality of care at the most efficient cost. Manages the financial and capital resources for the areas of responsibility by monitoring operating revenue and expenses, establishing and maintaining cost control programs and developing and implementing new or revised programs and/or services set out in the business plan.

7. Ensures competency of staff through appropriate hiring, training, developing, evaluating, coaching to strengths, and disciplining subordinate staff. Creates an environment of accountability in the division in the areas of our people, service excellence, and accountability for results and expectations. Assesses overall staffing effectiveness in areas of responsibility by ensuring the appropriate number, competency and skill mix of staff are involved in the provision of needed health care services.

8. Assures compliance with all regulatory bodies, including Medicare, State, Joint Commission and CMS, as applicable. Assures that standards are met.

9. This position has direct responsibilities for the designated service line/division. This position has full latitude to actively make decisions and choices which adhere to the mission and values of the organization while following all regulatory and internal policies. This position assures operational excellence in providing exceptional clinical and service quality, while operating in a financially responsible manner. This position also assures that the programs and services are clinically integrated and assures clinical integration of other business lines in the organization.

MINIMUM QUALIFICATIONS

Requires a level of business and clinical knowledge as normally obtained through the completion of a Master’s Degree in business administration, health services administration or related field.

May require current clinical and/or administrator licensure in state of practice based on regulatory requirements and clinical scope.

Knowledge of healthcare management as typically obtained through five years of progressive experience in healthcare operations. Must possess a strong knowledge and understanding of healthcare trends and financial management of healthcare operations. Knowledge of the requirements of the various regulatory and accrediting agencies as applicable. Requires strong written and oral communication skills. Must demonstrate strong decision-making, critical thinking and group facilitation skills along with the ability to lead change and to rapidly prioritize needs. Ability to develop strong relationships with suppliers and customers. Analytical and critical thinking skills are required to integrate and interpret data from diverse sources. Ability to integrate information to establish business priorities, decisions and budgets.

Must be highly computer literate.

Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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