Specialty Pharmacy Technician

Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives. Apply today!

Our Specialty Pharmacy Technicians support Banner Family Pharmacy - Specialty Care in downtown Phoenix, AZ. Our specialty care department is responsible for providing direct patient care to patients and their caregivers by assisting with financial assistance and prior authorizations. As a Specialty Pharmacy Technician, you will have the opportunity to work in an outpatient Retail Specialty Pharmacy, handling all aspects of Pharmacy practice, including patient-facing retail duties, with an emphasis on Specialty medications and Disease states. These duties might include, but are not limited to, data entry, filling prescriptions, insurance billing, and point of sale operation. Previous experience in specialty pharmacy is preferred.

We are looking for a Specialty Pharmacy Technician to join our team at Banner Medical Institute Pharmacy located at 1441 N 12th Street in Phoenix, AZ! This is a full time position, 40 hours per week. Monday-Friday on Day Shift, hours of 8:30AM - 5PM. The Pharmacy is closed on weekends and federal holidays. 

POSITION SUMMARY
This position will assist the specialty pharmacist with preparation, compounding and dispensing of medications, non-clinical specialty assessments, order processing, and delivery setup for patients receiving prescription services from the Specialty Pharmacy. Assisting the specialty pharmacists with claims processing, inventory management, and all necessary reporting requirements to maintain URAC Specialty Pharmacy Accreditations and access to a network of limited distribution drugs.

CORE FUNCTIONS
1. Enroll selected patients in specialty pharmacy services. Communicate with patient and utilize electronic medical record to gather all relevant medical, demographic, and insurance information and input patient into Specialty Pharmacy software platform.

2. Work in a call center environment and communicate effectively with patients over the phone to overcome financial barriers to treatment. Communicate complex billing issues to patients in a manner easily understood.

3. Provide adherence management and adherence improvement services to patients of the Specialty Pharmacy.

4. Assist, provide, and maintain records for accreditation, licensure, manufacturer limited distribution agreements, payer contracts, and REMS programs as required.

5. Assist with expanding scope and continuous quality improvement initiatives across specialty pharmacy services.

6. Work collaboratively with specialty pharmacists and Fulfillment Center team to ensure an excellent patient experience.

7. Prepare, dispense, and compound appropriate amount of medication under the direct supervision of a pharmacist, and accurately deliver medication to the patient.

8. Follow policies, procedures, and regulatory requirements and perform other work assignments.

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