Lead Patient Access Associate Outpatient, Patient Access Boca Raton, FT, 09:30A-6P

• High School,Cert,GED,Trn,Exper.

• For internal staff: A minimum of 2 years Patient Access experience.
• Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 12 months.
• Exceeds departmental KPIs.
• Maintains a positive attitude, is self-motivated, and encourages others.
• Cross trained in multiple areas/product lines/practices to substitute all staff positions as needed.
• For external staff: Associates Degree preferred with 2 years Patient Access experience, or 3 years Patient Access/Leadership experience in lieu of degree.
• Complete and successfully pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
• Understanding of insurance contracts, collections, authorizations, and pre-certifications, Microsoft Office products, and EMR applications, etc.
• Knowledge of medical terminology.
• Bilingual English, Spanish/Creole preferred.

EOE, including disability/vets