Lead Patient Access Scheduler, WCI Support Communications, FT, 9A-5:30P

Degrees:

• High School Diploma, Certificate of Attendance, Certificate of Completion, GED, or experience required.

Additional Qualifications:

• For internal staff: A minimum of 2 years Patient Access experience.
• Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 12 months.
• Exceeds departmental KPIs.
• Maintains a positive attitude, is self-motivated, and encourages others.
• Cross trained in multiple areas/product lines/practices to substitute all staff positions as needed.
• For external staff: Associates Degree preferred with 2 years Patient Access experience, or 3 years‘ Patient Access/Leadership experience in lieu of degree.
• Complete and successfully pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
• Understanding of insurance contracts and scheduling guidelines/protocols.
• Experienced in Microsoft Office products and EMR applications.
• Knowledge of medical terminology.
• Bilingual English, Spanish/Creole.

Minimum Required Experience: 2 Years

EOE, including disability/vets