7mo ago

Floating Customer Service Representative- West Lebanon, NH

Customer Support SpecialistCustomer

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Quick Summary

Overview

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Technical Tools

Customer Support SpecialistCustomer

What We Offer

~2 min read

Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our Lebanon, NH branches, 40 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided. As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it’s most needed

In a Float Customer Service Representative role, you can expect to:

✓Process a variety of basic transactions for customers, with limited differences or errors.

✓Responsible for efficiently carrying out opening and closing procedures.

✓Navigate effectively through frontline software applications.

✓Basic understanding of bank products.

✓Learning to recognize the opportunity to cross-sell and make partner referrals

✓Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.