Leader, People

• Own execution and performance of onboarding, offboarding, and core People processes across teams and locations, ensuring a consistent and well-coordinated experience.
• Oversee Workday transactions, position management, and workflow execution, ensuring accuracy and data integrity.
• Ensure team member records, documentation, and compliance requirements are maintained in alignment with policies and regulatory standards.
• Oversee employee lifecycle processes including terminations, separations, and exit interviews, ensuring compliance with state and local requirements.
• Ensure effective management of team member documentation including medical documentation, accommodations, and employment records.
• Serve as an escalation point for team member and leader inquiries, ensuring clear, timely, and practical guidance.

• Guide employee relations intake, ensuring concerns are managed with professionalism, consistency, and discretion. Gather relevant information and ensure appropriate documentation.
• Oversee fact-finding and investigations, ensuring appropriate documentation and alignment to policies and risk considerations.
• Provide direction on performance management processes, including disciplinary actions and performance improvement plans (PIPs).
• Ensure consistent and fair application of policies, practices, and employment standards.
• Apply and interpret federal, state, and local employment laws in day-to-day decision-making.
• Partner with People Business Partners and Shared Services on complex or escalated cases.

• Ensure accurate tracking and reporting of safety activities, including OSHA logs, incident documentation, and compliance requirements.
• Support coordination of safety incidents, including workers’ compensation processes, clinic coordination, and return-to-work programs.
• Partner with site and operations leaders to reinforce safety practices, committee engagement, and compliance expectations.
• Ensure compliance with required employment postings, audits, and regulatory standards.
• Oversee local support for leave of absence processes and accommodations in alignment with centralized teams.
• Act as a liaison for payroll-related coordination and team member inquiries, ensuring alignment with shared services.

• Oversee recruiting coordination, including opening requisitions, assigning recruiting, interview scheduling, and candidate communication.
• Support local recruiting efforts, particularly for manufacturing and front-line roles, including participation in interviews or phone screens.
• Ensure background checks, onboarding communications, and hiring processes are completed accurately and efficiently.
• Coordinate contingent labor needs in partnership with recruiting teams.

• Guide execution of performance management cycles, including goal setting, feedback processes, and documentation.
• Coach leaders to improve the quality and consistency of feedback, ratings, and performance discussions.
• Support merit processes, ensuring alignment, fairness, and internal equity.
• Provide guidance to leaders on corrective actions and disciplinary processes, ensuring strong documentation.
• Oversee training coordination, including required training completion, certifications, and Workday Learning administration.
• Coordinate and support delivery of training sessions for team members and leaders as needed.

• Ensure effective implementation of engagement, recognition, and wellbeing programs.
• Support site or team-level culture initiatives including recognition programs, engagement committees, and events.
• Oversee People communications including new hire announcements, organizational updates, and People-related content.
• Coordinate People-related content for town halls, leadership meetings, and other forums.
• Ensure communications are clear, timely, and aligned with approval processes.

• Ensure consistent application of People policies, procedures, and systems across teams and locations.
• Identify patterns, gaps, or breakdowns in execution and drive improvements.
• Strengthen alignment between how People practices are designed and how they are experienced.
• Partner with People teams to improve processes, systems usage, and service delivery effectiveness.

• 6–10+ years of experience in HR or People Operations
• Strong experience in employee relations, compliance, and HR operations
• Experience leading teams and managing day-to-day People Operations delivery
• Knowledge of federal, state, and local employment laws
• Experience working in manufacturing or multi-site environments preferred
• Experience with Workday or similar HR systems
• Flexibility to take on evolving responsibilities in response to strategic priorities and business needs
• Bachelor’s degree in HR, Business, or related field, or equivalent experience

• Primarily office‑based with regular interaction on the manufacturing floor.
• Ability to sit or stand and work at a desk or workstation for extended periods,
• Ability to use a computer, keyboard, mouse, and phone for prolonged periods of time.
• Ability to read information on screens, documents, and presentations and to communicate verbally and in writing.
• Ability to work in a variety of environments, including office settings and manufacturing plants.
• May require occasional extended hours to support critical production or delivery milestones.

BW Packaging