Senior Site Reliability Engineer

Barti is a venture-backed startup on a mission to revolutionize eye care. We’re building groundbreaking, AI-powered software that transforms how practices document care, run their operations, and serve patients. Our goal is to craft exceptional user experiences that let eye care providers stay focused on delivering high-quality care.

We recently raised our Series A and are growing quickly as hundreds of practices adopt Barti to replace outdated legacy systems. It’s an exciting time to join as we expand into new parts of eye care and continue shaping the future of practice management.

We are looking for a seasoned Senior Site Reliability Engineer to join our dynamic team in a foundational role, owning reliability and infrastructure as our first SRE. This role will involve ensuring the reliability, scalability, and performance of our production systems, leading infrastructure initiatives, and mentoring engineers on best practices. The ideal candidate will have a strong technical background in both software engineering and systems operations, demonstrate excellent problem-solving skills, and have a passion for building resilient, automated systems.

System Reliability & Performance:

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  Lead and participate in the design, implementation, and maintenance of highly available and scalable infrastructure.

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  Monitor system health, performance metrics, and capacity planning to ensure optimal performance.

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  Establish and track SLIs, SLOs, and error budgets to measure and improve system reliability.

Infrastructure & Automation:

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  Design and implement Infrastructure as Code (IaC) solutions using tools like Terraform, Pulumi, or CloudFormation.

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  Build and maintain CI/CD pipelines to enable rapid, safe deployments.

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  Automate operational tasks and eliminate toil through scripting and tooling.

Incident Management:

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  Lead incident response efforts, including on-call rotation, post-mortem analysis, and remediation.

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  Debug and resolve complex production issues across the entire stack.

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  Implement monitoring, alerting, and observability solutions to detect and prevent issues proactively.

Technical Leadership:

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  Provide technical leadership and mentorship to engineers on reliability and infrastructure best practices.

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  Collaborate with cross-functional teams, including Engineering and Product to ensure reliable product delivery.

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  Lead the technical design of infrastructure solutions, ensuring alignment with architectural principles and business goals.

Continuous Improvement:

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  Stay updated with emerging technologies and industry trends in SRE, DevOps, and cloud infrastructure.

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  Propose and drive the adoption of best practices, tools, and processes to enhance system reliability and developer productivity.

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  Conduct chaos engineering experiments and disaster recovery drills to validate system resilience.

Security & Compliance:

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  Implement and maintain security best practices across infrastructure and applications.

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  Manage secrets, access controls, and security monitoring systems.

Collaboration & Communication:

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  Foster a collaborative environment within the engineering team and across departments.

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  Clearly communicate technical concepts and system health to both technical and non-technical stakeholders.

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  Work closely with engineering teams to define reliability requirements and ensure operational excellence.

• 5+ years (ideally 7+) of relevant work experience in Site Reliability Engineering, DevOps, or Infrastructure roles

• 1+ years of hands-on experience with either Python, Go, or Bash scripting

• Experience with cloud platforms (ideally GCP) and container orchestration (Kubernetes, Docker)

• Proficiency with Infrastructure as Code tools (Terraform, CloudFormation, or similar)

• Strong understanding of Linux systems, networking, and distributed systems

• Experience with monitoring and observability tools (Prometheus, Grafana, Datadog, or similar)

• Excellent problem-solving and communication skills

• Able to work independently and as part of a team

• Background in healthcare technology or regulated industries

• Experience with GCP, Cloud SQL, and Google Kubernetes Engine (GKE)

• HIPAA compliance and security best practices experience

• Experience with relational databases (Postgres, MySQL) performance tuning and high availability

• Proficiency with CI/CD tools (GitHub Actions, CircleCI, GitLab CI)

• Familiarity with APM tools and distributed tracing