Call Center Representative

Kingdom Vision Builders LLC, serving Boise, ID and surrounding areas, is seeking a motivated and customer-focused Call Center Representative to join our growing team. If you enjoy helping people, have strong communication skills, and want to be part of a fun, family-oriented company, we want to hear from you.

The Call Center Representative is responsible for contacting homeowners by phone, scheduling qualified appointments for free in-home consultations, updating customer information, and assisting potential customers who respond to our advertising campaigns. Exceptional customer service skills and a positive attitude are essential for success in this role.

• →Contact homeowners to schedule qualified appointments for our sales team
• →Deliver and adapt company scripts to engage prospective customers
• →Answer homeowner questions and overcome objections professionally
• →Accurately collect and enter customer information into company systems
• →Confirm appointments and maintain scheduling accuracy
• →Follow up with prospective customers as needed
• →Answer inbound calls from homeowners responding to advertisements
• →Update lead information and customer records
• →Maintain reports and track appointment activity
• →Perform quality control and follow-up calls
• →Work closely with the sales team to ensure a positive customer experience

• 1 to 3 years of customer service, call center, telemarketing, sales, or marketing experience preferred
• Strong verbal and written communication skills
• Excellent customer service abilities
• Comfortable speaking with homeowners over the phone
• Basic computer skills and data entry experience
• Ability to multitask in a fast-paced environment
• Positive attitude and strong work ethic
• Product training provided

If you are energetic, customer-focused, and looking for an opportunity with a growing company that values its employees, apply today to join the Kingdom Vision Builders team in Boise, Idaho. Help homeowners improve their homes while building a rewarding career.