Client Services Manager

Jefferson at Home by BAYADA is seeking a Client Services Manager to join our Horsham, PA Home Health Office. This is an exciting opportunity for a motivated professional who enjoys building relationships, coordinating services, and contributing to the growth of a team.

If you have a background in healthcare, strong organizational and communication skills, and a desire to take on increasing responsibility, this role offers the opportunity to develop your leadership skills while making a meaningful difference in the lives of clients and their families.

At Jefferson at Home by BAYADA, we believe our clients deserve care delivered with compassion, excellence, and reliability. Join a collaborative, close-knit team where your contributions matter and your professional growth is encouraged.

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  Coordinate client services and resolve emergent scheduling needs to help ensure quality, reliable care.

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  Deliver exceptional customer service to clients and their families.

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  Build and maintain strong relationships with clients, referral sources, payors, and community organizations.

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  Partner with Clinical Managers to support and supervise field employees.

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  Monitor caseload performance and key business metrics, including admissions, referral trends, Medicare mix, and reasons for declined referrals.

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  Collaborate with the office team to support daily operations, service quality, and continued growth.

Learn more about BAYADA benefits.

Learn more about BAYADA’s workplace recognition from Newsweek.

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• Bachelor’s degree required.

• Prior healthcare experience strongly preferred.

• Previous supervisory experience a plus.

• Demonstrated ability to achieve goals and take on increasing responsibility.

• Motivation to grow professionally and pursue future leadership opportunities.

• Strong computer skills, including experience with electronic medical records.

• Excellent communication, interpersonal, and organizational skills.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.