Director, Home Care

United States·Livingstonexecutive

OtherDirector

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Quick Summary

Key Responsibilities

1s and team meetings to review goals, recognize wins, address hot topics, and keep the office aligned on priorities. Help ensure the office operates with strong attention to detail, compliance,

Technical Tools

OtherDirector

Responsibilities

~1 min read

→Lead, coach, and mentor the office team while providing day-to-day operational leadership, structure, and accountability.
→Own office performance across service, quality, people, growth, and finance, using BAYADA metrics and performance tools to guide priorities and decisions.
→Use operational dashboards and reports to monitor staffing, service delivery, caregiver credentialing, referral activity, and financial trends.
→Drive new business development with local rehabs, assisted living and independent living communities, and hospitals — building BAYADA's presence and reputation in a competitive market.
→Build and lead a cohesive team, fostering strong collaboration between CSMs and nursing staff.
→Build strong relationships with clients, families, caregivers, and office staff to ensure a high-quality experience and dependable service, including with the area's affluent private-pay client base as well as Medicaid clients.
→Support hiring, onboarding, training, and ongoing development of office staff and caregivers.
→Partner with division leadership on annual business planning, goal setting, and execution aligned to office and practice priorities.
→Lead regular 1:1s and team meetings to review goals, recognize wins, address hot topics, and keep the office aligned on priorities.
→Help ensure the office operates with strong attention to detail, compliance, quality, and continuity of care.

You create a high-accountability, high-support environment where employees know what great performance looks like.
You balance compassion with operational discipline and strong follow-through.
You build trust quickly with families, caregivers, and office staff — and lead with a servant-leadership mindset, prioritizing team development and effective conflict resolution.
You identify growth opportunities, act on them, and keep service quality high as the office scales.

Requirements

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Leadership experience in home care, healthcare operations, service delivery, or another fast-paced, service-driven industry (e.g., retail, hospitality, food service) is welcome — strong operational and team leadership experience matters most.
Strong experience supervising, developing, and supporting teams.
A concierge-level approach to client and family service, with the confidence to build relationships across a wide range of clients — from private-pay families to Medicaid recipients.
Proven ability to manage multiple priorities, solve problems quickly, and stay organized in a dynamic office setting.
Comfortable using data, dashboards, and reports to manage performance and drive action.
Strong communication and relationship-building skills with clients, families, caregivers, and internal partners.
Bilingual a plus, though not required.
A mission-driven mindset and a genuine commitment to helping people live safely at home with dignity.

Full-time, on-site office leadership role.
Fast-paced office environment with a strong need for structure, responsiveness, and follow-through.
Significant time in the community building referral relationships, along with occasional field visits and meetings.
Close partnership with division leadership and access to director training and mentorship.

Join a mission-driven nonprofit organization founded more than 50 years ago and guided by THE BAYADA WAY of Compassion, Excellence, and Reliability.
Lead an office in a relationship-centered practice that helps clients remain safe, independent, and cared for at home.
Be part of a values-based organization with the stability of a national company and the heart of a family-led culture.
Access ongoing training, leadership development, and opportunities for career growth.
Enjoy meaningful recognition, strong support, and the chance to make a real difference every day.

What We Offer

~1 min read

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.