Content Moderation Analyst

You will deep-dive into digital submissions—ranging from text reviews and customer questions to images and video uploads—filtering out spam, policy violations, and inappropriate material.

Because we look after thousands of different brands, each client has a unique set of guidelines. Your job is to read, analyse, and apply specific codes to this content, ensuring it is safe, relevant, and helpful for everyday shoppers.

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  Moderate Content: Review and tag large quantities of user-generated content (UGC) based on custom client guidelines.
  
  

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  Protect Brand Safety: Quickly identify and filter out profanity, hate speech, inappropriate images, or legally sensitive data.
  
  

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  Adapt on the Fly: Seamlessly adjust to frequent guideline changes across different brands and industries.
  
  

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  Hit Your Benchmarks: Own your queue by consistently meeting both speed and quality targets to ensure a smooth user experience.
  
  

• Education: Bachelor’s degree or equivalent international qualification.
  
  

• Experience: 2–3 years of hands-on experience moderating online UGC (whether for product reviews, social media platforms, or online community forums).
  
  

• Sharp Eye for Detail: The capability to quickly read, assess, and categorise content accurately against strict criteria.
  
  

• Feedback-Driven: A willingness to learn, adapt your performance, and respond positively to coaching and feedback.
  
  

• Highly proficient with online messaging, web applications, and MS Office (Excel, Word, Outlook).
  
  

• Strong professional English communication skills, including a solid grasp of colloquial language and cultural vernacular.
  
  

• Immediate Availability: You must be able to start on 19th January 2027 (no exceptions).
  
  

• Hybrid Schedule: Willingness to work from our beautiful Bengaluru office 3 days a week.
  
  

• Flexibility: Open to working slightly shifted hours a couple of days a month (always given with plenty of prior notice).
  
  

• Shift Timings : 8 AM - 5 PM (9 Hours )

We believe in transparency. Here is exactly what to expect after you hit apply:

1. Step 1: Recruiter CV Review – Our talent acquisition team will review your application against the role requirements.
   
   

2. Step 2: Skills Assessment (2 Assessments)– An online evaluation focusing on your aptitude, analytical skills, and English comprehension.
   
   

3. Step 3: Hiring Team Interviews (2 Stages) – Two rounds of video conversations with the hiring managers to discuss your content moderation background and operational skills.