IT & People Operations Support Specialist

Location: Washington, DC (on-site, DC Hub)
Salary range: $70,000 to $75,000
Status: Full-time, year-round

At BBYO, we’re motivated by our mission, inspiring us to reimagine work to make it fun, flexible, and fulfilling. We are looking for a passionate IT & People Operations Support Specialist to join our team and make a difference. As an IT & People Operations Manager, you’ll play a pivotal role in keeping our staff connected and secure, managing the technology and vendors our teams rely on every day, and running our DC Hub so the people behind BBYO’s programs can focus on creating meaningful experiences for Jewish teens. Alongside your teammates, you’ll connect in a dynamic environment and create a positive impact on teens, our community, and the world.

BBYO runs on a small internal IT team and an outside managed service provider. This role is the person in the middle: the one who decides what gets handled internally, what goes to the vendor, and whether the vendor actually did it. Day to day, that means owning staff access across our systems, keeping the device fleet and license inventory current, running onboarding and off-boarding for a distributed staff, and being the internal point of contact when something breaks. It also means running the DC Hub office, because we’re a small shop and the person who knows the building is the person who knows the badge system.

This is a good fit for someone with real IT operations experience who wants ownership rather than a ticket queue, and who doesn’t mind that 40% of the job is logistics and administration. It’s a bad fit for someone who wants to be purely technical.

Roughly: 60% IT operations, 25% office and facilities, 15% people operations support.

• Attend BBYO major events (2–3 times per year), including Staff Conference and International Convention.
• Ability to travel as needed (estimated 5–10%).
• Based in the Washington, DC area and able to work on-site at the DC Hub.
• Ability to lift up to 25 pounds.
• Unrestricted authorization to work in the U.S. without holding a visa or sponsorship.
• To perform this job successfully, the individual must be able to perform each essential duty/function with or without reasonable accommodation in accordance with applicable law.