Guest Relations Intern - Romazzino a Belmond Hotel Costa Smeralda

• Welcome and assist guests, ensuring a warm and personalized experience throughout their stay.
• Support the Guest Relations team in handling guest requests, preferences, and special arrangements.
• Assist with VIP arrivals, amenities, and guest recognition procedures.
• Respond to guest inquiries and provide information about hotel services and local attractions.
• Collect guest feedback and support service recovery actions when needed.

• Good command of both Italian and English.
• Strong motivation and willingness to learn.
• Excellent communication and customer service skills.
• Good organizational skills and attention to detail.
• Proficiency in Microsoft Office and computer systems.

Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.