Brow & Beauty Expert

• →Sales and Service Excellence
  • →Perform Benefit services, including waxing, tinting, laminations, and all other services offered on Benefit’s service menu; ensure all services are performed in compliance with all Benefit standards and techniques, as well as State Board guidelines, including hygiene, consultations, aftercare, etc.
  • →Actively promote and sell Benefit’s products by demonstrating expertise in their use, application, and benefits, making personalized recommendations.
  • →Facilitate smooth and accurate client transactions, ensuring a seamless client experience from start to finish.
  • →Achieve product and service sales goals on a daily, weekly, monthly, and annual basis.
  • →Proactively drive events and animations to generate business and improve client loyalty.
  • →Ensure the highest level of client experience is consistently provided, creating a memorable and personalized experience for every client.
  • →Build strong customer relationships, encourage repeat visits, and drive client retention through rebooking and follow-ups.
  • →Address and resolve any client concerns or issues promptly and professionally.
• →Teamwork and Operational Excellence
  • →Foster a positive work environment that promotes collaboration, innovation, and employee engagement while encouraging diversity and inclusivity within the team.
  • →Be an ambassador of Benefit Cosmetics and create desire for the brand with exceptional storytelling of the heritage and values.
  • →Support the execution of action plans, merchandising guidelines, etc.
  • →Ensure compliance with all Benefit Cosmetics and US Boutiques policies and procedures to maintain a consistent brand experience across all locations.
  • →Ensure the boutique is well-maintained, clean, and organized to create an inviting and visually appealing environment for clients.

• Ability to test and apply products to skin.
• Physical capability for tasks that may involve lifting (up to 50 lbs.).
• Continuous standing/walking for a minimum of 8 hours.
• Continuous bending of neck, arms, torso, and legs for a minimum of 8 hours.
• Work in a fragrance-filled environment.
• Physical contact with clients/customers.
• Able to use a computer and MPOS for client transactions.

• Must maintain compliance with state board regulations at all times.
• Maintain and display a valid state-issued aesthetician or cosmetologist license for the work state. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement.
• Must have proof of insurance, a current and valid driver’s license, and a reliable means of transportation.
• Must be authorized to work in the U.S. and successfully complete the E-Verify process.
• Flexibility regarding work hours; ability to work nights, weekends, and some holidays, as needed to meet the needs and requirements of the store.

• Client Focus: Client Obsessed, Customer Relationship Development
• Operational Skills: Inventory Management, Time Management, Attention to Detail
• Interpersonal & Communication: Strong Verbal Communication Skills, Ability to Work Independently
• Technical: Basic Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Similar

• The duties and responsibilities described are not a comprehensive list, and additional tasks may be assigned to the employee from time to time.
• The scope of the job may change as necessitated by business demands.

The target salary range for this position is $19.00 - $25.38 per hour. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to comprehensive health, dental, and vision plans; a 401(k) plan with employer matching; various paid time off programs; employee discounts/perks; life insurance; disability insurance; and flexible spending accounts.