Billing Specialist II

Now Hiring: Billing Specialist II Are you a detail-oriented professional who enjoys working with numbers, solving problems, and uncovering discrepancies? Do you take pride in ensuring accuracy while finding ways to make processes more efficient? Join the Accounting team at Benore Logistic Systems, Inc., where your analytical skills and attention to detail will directly contribute to our financial and operational success! As a Billing Specialist II, you'll play an important role in ensuring accurate and timely customer billing for our transportation and logistics operations. You'll work with financial records, customer contracts, and operational data to investigate billing discrepancies, reconcile transactions, and resolve complex billing issues. This position offers an opportunity to collaborate across departments, improve processes, and contribute to the financial accuracy of a growing logistics organization. Key Responsibilities Prepare, review, and analyze customer invoices to ensure accurate and timely billing in accordance with customer contracts, established rates, and operational requirements. Manage complex and nonstandard billing activities, including accessorial charges, equipment fees, rentals, fuel surcharges, maintenance charges, and customer-specific billing arrangements. Investigate and resolve billing discrepancies, rejected invoices, credits, underbilling, and unbilled transactions by researching information across multiple systems and data sources. Reconcile operational records, customer invoices, and accounting system transactions to identify missing, duplicate, or inaccurate billing activity. Collaborate with Operations, Finance, IT, and customer-facing teams to verify services performed, resolve billing issues, and respond to customer inquiries. Review customer contracts, supporting documentation, and billing calculations to ensure charges are accurate and properly supported. Prepare recurring calculations, reconciliations, and financial analyses for specialized billing programs and period-end revenue activities. Monitor outstanding billing exceptions and unbilled transactions, ensuring timely follow-up and resolution. Maintain accurate documentation of billing calculations, approvals, adjustments, and supporting records for reporting and audit purposes. Identify opportunities to improve billing accuracy, reporting, documentation, and workflow efficiency through process improvements and standardization. Support billing system enhancements, testing, and validation to ensure accurate processing and reliable financial data. Escalate complex billing issues, contractual questions, and significant financial discrepancies to appropriate leadership. Maintain confidentiality and professionalism when handling sensitive customer and financial information. Complete required company development, safety, and compliance training. Adhere to BLS policies, DOT and OSHA regulations, C-TPAT best practices, and applicable ISO quality management standards. Perform other duties as assigned. Join a team where accuracy, collaboration, and continuous improvement matter. At Benore, your ability to solve complex billing challenges and improve financial processes will help support the reliable service our customers depend on every day. Requirements Requirements Associate degree in Accounting, Finance, Business Administration, or a related field preferred, or an equivalent combination of education and relevant experience. Coursework toward a degree in Accounting, Finance, Business, or a related discipline preferred. Experience in customer billing, accounts receivable, transportation billing, or related financial processes preferred. Experience in transportation, logistics, or a service-based business environment is a plus. Proficiency in Microsoft Office 365, particularly Excel, with intermediate to advanced skills in lookups, conditional formulas, data filtering, reconciliations, and structured calculations. Strong analytical and problem-solving skills, with the ability to evaluate information from multiple sources and identify relationships between transactions. Excellent attention to detail and a commitment to maintaining accurate financial records and supporting documentation. Ability to investigate discrepancies, communicate findings clearly, and collaborate with other departments to resolve billing issues. Experience with transportation management systems (TMS), accounting software, reporting tools, and customer billing portals preferred.Strong organizational and time management skills, with the ability to manage competing priorities and meet deadlines. Professionalism, integrity, sound judgment, and the ability to maintain confidentiality when working with financial and customer information. Benefits Benefits & Compensation At Benore Logistic Systems, Inc., we offer competitive compensation, industry-leading benefits (after 90 days of employment), and a culture that values professional growth and work-life balance. Here are the various programs we offer: Compensation & Retirement Competitive pay and 401(k) matching Section 125 Pre-Tax Benefit Plan Health & Wellness Comprehensive medical, dental, and vision coverage Health Savings Account (HSA) option 24/7 virtual healthcare through Teladoc & Telehealth Services Wellness programs for chronic conditions, including diabetes and cancer support Employee Assistance Program (EAP) for mental health, legal, and financial resources Insurance & Financial Security Life & AD&D Insurance Short-Term & Long-Term Disability Insurance Critical Illness, Accident, & Hospital Indemnity Insurance Work-Life Balance & Professional Growth Paid time off (PTO) Paid holidays and training Professional development and career advancement opportunities Employee engagement programs Referral program with incentives up to $2,000 (Eligibility excludes Temporary Employees, Managers, Assistant Managers, Talent Acquisition, Safety and Driver Supervisors, and Human Resources.) At Benore, we provide a stable, rewarding career with benefits designed to support your success. Apply today! About Benore Logistic Systems, Inc. Benore Logistic Systems, Inc., founded in 1994 in Erie, Michigan, delivers top-tier supply chain, transportation, warehousing, and on-site solutions nationwide. Led by CEO Jeffery Benore and Vice President Joan Benore, we uphold our core principle, "A Partnership in Performance," driving innovation and excellence. “We challenge the status quo to be a stronger business partner, employer of choice, and leader in sustainability.” – Jeffery M. Benore, CEO & President Apply Today!