Fulfillment Operations Associate

Bespoke Labs is an applied AI research lab pioneering data and RL environment curation for training and evaluating agents. Recently, we curated Open Thoughts, one of the best open reasoning datasets used by multiple frontier labs, trained SOTA specialized models such as Bespoke-MiniChart-7B and Bespoke-MiniCheck, and taught agents to do multi-turn tool-calling with reinforcement learning. Bespoke is uniquely positioned to capture a large market share of data and RL environment curation.

This is a Fulfillment operations role in the Experts Growth team. Behind every environment and dataset we ship is a network of experts who have to be found, vetted, activated, and pointed at the right project at the right time. We want an operator who has built the machinery that moves people and projects through that pipeline — matching, onboarding, access, contracts, verification, offboarding.

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• Have worked in delivery operations, program operations, or fulfilment at a talent marketplace, staffing/expert-network, or data-labeling/human-data company (e.g. matching, staffing, activation, retention)

• Have owned an expert, contractor, or customer success function — NPS, retention, escalations, community — at scale

• Come from operations, Chief of Staff, or business-ops roles at a fast-scaling startup and owned onboarding, vendor, or compliance workflows end to end

• Have experience with marketplaces, matching systems, or multi-step onboarding flows, and a genuine interest in using AI tools to make yourself and the team faster

• Extremely competitive Compensation

• High ownership, minimal process, real impact

• Work alongside engineers and researchers building AI-native systems