Program Coordinator, PA Program

Behind every successful academic program is someone who keeps the details moving, the right people connected, and the student experience at the center. As the Program Coordinator for Bethel University’s Physician Assistant (PA) Program, you’ll play a vital role in making that happen.

Bethel’s mission is to educate and equip students to lead lives of impact through transformative academics in a Christ-centered community. Bethel’s employee community plays a central role in developing our students as whole and holy persons. To carry out this mission, Bethel uses the foundation of our guiding documents, the Affirmation of Faith, Community Covenant, and Key Policies. Bethel expects all employees to actively participate in creating our Christ-centered community by agreeing with and abiding by our core beliefs in the Affirmation of Faith and supporting all other beliefs as Biblical, responsible, and thoughtful approaches while avoiding dissension and divisiveness. Employees teach and mentor students and help one another uphold our Community Covenant commitments.  As a result of these expectations, all University employees act as ministers of the gospel of Jesus Christ by actively partnering with the University to carry out its mission and foster Bethel’s Christ-centered covenant community.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

• Maintain accurate program databases and records, including
• • Student databases, agency rosters, reporting for agencies, and student and faculty compliance, in collaboration with the didactic and clinical coordinators and program director.
  • Didactic course and speaker contracts and evaluations, course syllabi, and course gradebook databases
  • Course, instructor, and program evaluation
  • Admissions and progression data.
• Support faculty onboarding and provide ongoing administrative support to program faculty, as needed.
• Maintain and update program handbooks, mailings, evaluations/surveys, and websites in collaboration with the program director.
• Coordinate and help execute program events such as orientation, interview days, pinning and white coat ceremonies, advisory board meetings, and admission and information sessions in coordination with faculty and program director.
• Assist with survey administration and compiling assessment reports for internal use and any external agencies (e.g., Board of Medical Practice, accrediting bodies).
• Identify opportunities to improve program processes, systems, and workflows and assist with implementing efficiencies.
• Support budget administration processes by processing invoices, tracking expenditures, monitoring course fees, prepare spending projections, and maintain vendor agreements.
• Coordinate the licensure process with PA students, the department, and the University Registrar.
• Assist with contract renewal and insurance certification, as needed.

• Provide day-to-day support to the Program Director, including scheduling meetings, general coordination support, and special projects.
• Serve as a primary point of contact for students. Facilitate communication among students, faculty, and the Program Director.
• Provide support by scheduling, transcribing, and maintaining all program meetings.  Assist with testing accommodations and exam proctoring. 
• Provide technical and clerical support for virtual and in-person meetings, including notetaking, agenda preparation, and follow-up.
• Monitor inventory levels of office, lab, and program supplies and coordinate the purchasing and inventory management.

• Exceptional attention to detail and accuracy, with the ability to identify discrepancies, maintain thorough records, and consistently produce high-quality work.
• Strong organizational and prioritization skills, with the ability to manage multiple projects, deadlines, and competing priorities while maintaining accuracy and follow-through.
• Proactive and resourceful approach to work, with the ability to anticipate needs, identify potential issues, take initiative, and move projects forward with appropriate independence.
• Comfort working in ambiguity, with the ability to assess situations, gather information, exercise sound judgment, and determine appropriate next steps when processes or expectations are not clearly defined.
• Strong communication and interpersonal skills, with the ability to communicate clearly and professionally with students, faculty, staff, administrators, and external partners.
• Collaborative and relationship-oriented, with the ability to build positive working relationships while also working independently and taking ownership of responsibilities.
• Strong customer service orientation, with the ability to understand and respond to the needs of students, faculty, staff, and other stakeholders while maintaining high standards of service.
• Ability to handle confidential and sensitive information with discretion, professionalism, and appropriate security.
• Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint, as well as Google Workspace and video conferencing platforms such as Zoom.

This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers and smartphones.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting and traversing the Bethel Campus on a regular basis. Reasonable accommodations may be made to ensure people are able to perform the essential functions.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Typically, days and hours of work are Monday through Friday, with the expectation to work specific schedules and hours as identified and communicated by management. On a rare occasion, evening and weekend work may be required as job duties demand. This is a 40 hour per week, 12 months per year position.