Membership Coordinator (Sugar House)

At Boys & Girls Clubs of Greater Salt Lake, diversity is the heart and soul of our history, the populations we serve, and our mission. We are committed to creating an inclusive environment that does not discriminate against any protected characteristic or other aspect that makes an individual unique. Our greatest strength comes from the insights, experiences, and knowledge from all people.

If at any point in the application and interview process, you require reasonable accommodation please contact our Human Resource Department at hr@gslclubs.org.

• Work-Life Balance: Enjoy a Monday through Friday schedule with no late nights or weekends required. Perfect for students, parents, or anyone seeking balance
• Perks: PTO and floating holidays kick in after just three months, plus celebrate your birthday with a paid day off
• Grow with Us: Access professional development opportunities and training

• →Maintain accurate membership records and database entries, process applications and renewals
• →Handle sensitive information securely
• →Field inquiries from families and provide exceptional customer service
• →Help coordinate member events and meetings
• →Maintain office supplies and inventory
• →Assist with financial tasks such as invoicing and payment processing
• →Perform general clerical duties such as filing, scanning, and data entry
• →Engage with our young members, offering mentorship and support as they navigate their Club experience
• →Other responsibilities as assigned by supervisor

• Some front desk, office, or customer service experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Docs, with the ability to learn new software tools as needed
• Excellent organizational skills, with both electronic data and physical files
• Ability to handle personal information with sensitivity and confidentiality
• Ability to communicate effectively over the phone, in person, and over email
• Flexibility and adaptability to thrive in a lively, energetic environment
• Willingness to learn and implement Trauma-Informed Practices to help create an environment of safety, awareness, trust, and empathy with youth and fellow staff members
• Willingness to develop and exemplify social-emotional competencies: self-awareness, self-management, social awareness, relationship skills, and responsible decision-making

• Must be able to pass a criminal background check, MVR check, and drug screening
• 18 years and over

• 21 years and over (to meet driving requirements), be willing and able to drive 15 passenger vans
• Bilingual Spanish/English speaking preferred
• 2 years of office and/or customer service experience
• 1 year of experience working with youth