Field Service Engineer - North India

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Field Service EngineerSkilled Trades & Field Services

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Quick Summary

Overview

We are pleased to share an exciting opportunity to join Biotage, a global leader in separation science, as a Field Service Engineer in North India. This dynamic role offers hands on technical challenges, extensive customer engagement, and the chance to work with state-of-the-art scientific…

Key Responsibilities

Install, maintain, and troubleshoot Biotage instruments and systems. Deliver user training and perform preventative maintenance to ensure optimal performance. Provide prompt and effective technical support to maximize customer satisfaction.

Technical Tools

Field Service EngineerSkilled Trades & Field Services

We are pleased to share an exciting opportunity to join Biotage, a global leader in separation science, as a Field Service Engineer in North India. This dynamic role offers hands on technical challenges, extensive customer engagement, and the chance to work with state-of-the-art scientific instruments.

Responsibilities

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Install, maintain, and troubleshoot Biotage instruments and systems.
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Deliver user training and perform preventative maintenance to ensure optimal performance.
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Provide prompt and effective technical support to maximize customer satisfaction.
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Take proactive ownership of service activities and resolve customer issues effectively.
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Support the expansion of service contract coverage by promoting value-added services.
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Represent Biotage professionally promoting our products and instruments.
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Collaborate with regional teams to support service excellence.

Diploma or BTech in Electronics, Electrical, Mechanical, or Instrument Engineering.
Experienced within the service industry.
Adaptable to new technologies.
Strong communication and interpersonal skills.
Willingness to travel extensively within the assigned region.

About Biotage

Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery and development and analytical testing. With strong expertise in separation and purification technologies, and a focus on leveraging intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more at biotage.com.