SOR Quality Manager

WHY JOIN THE TEAM

We offer:

A family business with family values

Team events and outings year-round

Competitive compensation

Interesting and challenging work – we’re leaders in the industry

Ongoing investment in training and development

Long-term stability and opportunity for growth

Number one in Utilities Safety Construction

A commitment to Diversity, Equity and Inclusion

WHAT YOU WILL CONTIBUTE TO THE TEAM

The Regional QA/QC Manager is primarily located in Scarborough, ON, requiring travel to various field locations as required. This key role will be a member of the regional leadership team and report to the General Manager.

The successful candidate will be responsible for developing, implementing, and maintaining quality assurance and quality control programs across Utility and MEP Construction projects. This role ensures that all work activities, products, and deliverables comply with company standards, customer specifications, applicable codes, regulations, and industry best practices.

They will guide the project teams in quality management, promote a culture of continuous improvement, and work closely operations, fabrication, project management, and field personnel to achieve the corporate goal of “Excellence in Quality, every time”. Duties and responsibilities include:

• Quality Management Leadership – Develop, implement, and maintain the QMS for the region.
• Maintain quality certifications. Ensuring that renewals are completed in a timely manner ensuring uninterrupted operations.
• Maintain compliance with ISO 9001 and other applicable quality standards.
• Ensure compliance with company quality policies, client requirements, regulatory standards, and contractual obligations.
• Establish quality objectives, metrics, and other continuous improvement initiatives.
• Provide leadership and technical guidance on QA/QC matters to project and fabrication teams.
• Review and approve Project Quality Plans, Inspection and Test Plans (ITPs), turnover packages, and quality documentation.
• Monitor field construction activities to ensure compliance with approved procedures, specifications, and drawings.
• Hire, train, mentor and manage quality team, working closely with the project managers to meet project quality needs.
• Conduct regular site assessments and audits to verify adherence to quality requirements.
• Investigate quality issues, deficiencies, and non-conformances and implement corrective actions.
• Provide regular quality updates to the Region, including Quality Moments, lessons learned, best practices, and other relevant quality-related communications, as applicable.
• Support project teams during client inspections, audits, and turnover activities.
• Liaise with Purchasing and Operations to establish quality requirements and ensure that suppliers and sub-contractors are rated as to their ability to conform.
• Develop and register WPS as required to meet project demands.
• Work with other managers and staff to identify and deliver quality orientations and training needs.
• Write and maintain various formal quality management documents such as manuals, policies,
• procedures, plans, checklists and records appropriate to existing and emerging regulator, client and internal needs.
• Minimize deficiencies and reworks through setting clearly defined quality targets.
• Interface with regulators and client auditors as required, ensuring ongoing compliance with applicable regulatory requirements, quality standards and client specifications and the execution of corrective actions to maintain quality program registrations.
• Identify quality training needs across the organization.
• Deliver quality awareness programs and technical training.
• Interface with corporate quality teams to collaborate and share information through the company quality library.
• Other duties as assigned.