Outreach Specialist

Block By Block is currently adding to the Outreach Team in Downtown Nashville. In this role you will be responsible to establish and build relationships with local social service agencies and strive to direct the unhoused and others in need of services to agencies and programs that are able to provide needed resources such as crisis intervention. 

We are looking to staff the following shifts and must be available to work a flexible schedule including weekends and evenings Monday through Sunday.  

• 6:00am to 2:30pm
• 11:30am to 8:00pm
• 2:00pm to 10:30pm

Salary $25.00 Hourly with weekly pay 

• →Actively look to identify those in need and establish relationships. Introduce them to established programs and agencies that are there to help meet their needs. Work towards establishing mutual respect to reduce the public nuisance perception of homelessness.
• →Establish relationships and resources: Develop constructive and cooperative working relationships with the city, county and state agencies that are in place to respond to the needs of the homeless and neediest of the community. Strive towards a cooperative effort to make a positive impact on homelessness in the district.
• →Patrol the district: Patrol on bike or foot to locate and reach out to those in need, as well as to direct those in public spaces to services or more suitable locations.
• →Observe and report: While on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios.
• →Hospitality: While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations.
• →Reporting: Creates written, detailed, and accurate Incident reports in the English language.
• →Provides accurate descriptions of persons, vehicles and other similar identifiers to law enforcement and others when needed.
• →Professionalism: Must maintain a helpful, positive, and professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism.

• High school diploma or GED required.Associates degree preferred.
• One year of community outreach or social services experience required.
• Must have the physical capacity to ride a bike continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break
• Must be at least 18 years of age.
• Must be able to work outdoors in all conditions (free uniforms provided)
• Must be able to speak, read, and write the English language in order to create basic reports.