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Social Media Manager: Luxury Hospitality & Sports

Croatia·Zagrebmid

MarketingSocial Media Manager

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Quick Summary

Key Responsibilities

Lead the organic social strategy for assigned luxury hotels and sports properties, ensuring daily community engagement that builds brand equity.

Technical Tools

MarketingSocial Media Manager

Responsibilities

~1 min read

→Organic Strategy & Execution: Lead the organic social strategy for assigned luxury hotels and sports properties, ensuring daily community engagement that builds brand equity.
→Trend-Led Ideation: Monitor platform insights and luxury trends to suggest high-impact content ideas that resonate with a sophisticated audience.
→Collaborative Creation: Work alongside our AI Copywriters and AI Graphic Designers to produce "always-on" content, while also taking a hands-on approach to creating assets yourself when the moment calls for it.
→Community Stewardship: Act as the primary point of contact for our followers, answering questions online and engaging with customers to maintain a high level of personalized service.
→High-End Narrative: Ensure every post, story, and interaction reflects the "Creative North Star" of the property, maintaining a tone of restraint and elegance.

The Luxury Enthusiast: You have a deep interest in and understanding of the high-end hospitality and sports segments. You know what appeals to a high-spend user and how to speak their language.
The Trend-Spotter: You are naturally curious about social media evolution and can quickly translate a viral trend into a luxury-appropriate tactic.
The Community Builder: You understand that luxury is built on relationships. You enjoy engaging with people and have a talent for turning followers into brand advocates.
Open-Minded & Flexible: You are excited by the intersection of AI-augmented production and human storytelling, and you are ready to adapt as new social tools emerge.

Requirements

~1 min read

2+ years of experience in social media management, specifically for luxury, travel, lifestyle, or sports brands.
Proven ability to manage high-end community engagement and handle customer inquiries with a 5-star service mindset.
A strong portfolio showcasing content ideas and execution that demonstrate a clear "luxury sensibility."
Excellent collaboration skills for working within a high-velocity creative team.

What We Offer

~1 min read

You will help define the digital heartbeat of world-class properties. We offer a forward-thinking environment where we embrace technology to handle the "busy work," giving you the space to focus on high-level community strategy and creative storytelling.

Growth & Development: We value a matching attitude. If you are flexible and eager to learn, there is significant room here to develop your skills, master new technologies, and take on more strategic responsibilities as our portfolio grows.