Front Desk Associate

• Company: Bluetree Eyecare
• Location: Sparks, NV
• Job Type: Full-Time (3 to 4 days per week)
• Schedule: 7:30 AM – 6:00 PM
• Pay Rate: $18.00 – $20.00 per hour (DOE)

• Dr. Corom Eisley, OD: Originally from Nampa, Idaho, Dr. Eisley graduated with honors from Boise State University (B.S. in Psychology) and earned his Doctorate with honors from the Midwestern University Arizona College of Optometry. He then completed an intensive 1-year residency in primary care and ocular disease at the VA Outpatient Clinic in Sierra Vista, AZ, serving our nation's veterans. Dr. Eisley and his family moved to Sparks in 2019 and love being an active part of this wonderful community!

• →Warm Welcome & Check-In: Greet arriving patients with warmth and professionalism, manage intake paperwork, and walk them through their visit step-by-step.
• →Scheduling & Call Management: Answer multi-line phones, assist with scheduling eye exams, and respond to patient inquiries promptly.
• →Insurance Verification & Billing: Verify vision and medical insurance coverage (VSP, EyeMed, etc.) and submit claim authorizations cleanly.
• →Optical Administrative Support: Notify patients when frame or contact lens orders arrive, collect co-pays/frame balances, and process check-outs.
• →Patient Records Management: Maintain accurate electronic medical records (EMR) and coordinate daily patient flow with our Optometry Technicians and Doctor.

• Experience: 1–3 years of front desk or customer service experience (prior optometry, optical, or medical front office experience is preferred!).
• Insurance & Tech Literacy: Familiarity with vision insurance portals (VSP, EyeMed) and practice management/EMR software is a strong plus.
• Communication Skills: Clear, professional verbal and written communication with a natural ability to connect with patients of all ages.
• Schedule Reliability: Ability to work consistent shifts from 7:30 AM to 6:00 PM (3 to 4 days per week).
• Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We follow all guidelines to keep our team and patients safe.

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.

Bluetree Eyecare is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.

Bluetree's Mission and Vision:

• Mission: To give people something to smile about, today, and tomorrow.
• Vision: Changing lives, changing dentistry.

Core Values That Guide Us:

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.

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