Executive – Banking Operations Unit

We’re a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. 

‍We’re a team of inspired people who believe that opportunities start with a conversation. 

You will be responsible for ensuring accurate and timely day-to-day activities across the Banking Operations Unit. 

• Supporting the Unit’s Manager in the daily operations and other tasks as may be required;
• Process and authorise tasks across clearing, payments, cards, digital banking and legal-related matters. 
• Ensuring that procedures, due diligence requirements and internal controls are followed;
• Maintain accurate records and supporting documentation
• Assisting in queries, e-mails and Jira requests within the agreed timelines
• Work with colleagues to resolve issues and improve processes
• Maintain effective relationships with internal and external stakeholders.

The potential candidate should be a reliable and trustworthy team player with an aptitude for learning, able to work in a dynamic environment, meticulous and organised in your work.

• Be confident in using Microsoft Office applications and keen to learn new systems; 
• Take ownership, respect confidentiality and follow internal controls
• Communicate clearly and collaborate with colleagues and stakeholders 
• Be flexible and open to cross-training.
• Demonstrate banking fundamentals and basic accounting knowledge 
• Coordinate activities, multitask and manage priorities effectively; 
• Apply analytical thinking, accuracy and attention to detail
• Understand relevant Maltese payment regulations and escalate issues appropriately;

• Experience in Banking Operations or a related financial services role
• MQF Level 5 in Business Management or Banking & Finance or equivalent practical experience.
• Understanding banking processes, controls and compliance 
• Experience with payments, cards, clearing, back-office treasury and digital knowledge in banking systems will be considered as an asset.