Customer Support Specialist

Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Customer Support Specialist for our office in Lonate Pozzolo (near Milano), Italy. 

In this exciting role, you will coordinate customer inquiries and ensure timely delivery of spare parts and chemicals by working closely with suppliers, customers and a variety of internal departments. Your responsibilities include tracking orders, managing delivery requirements, and resolving any issues to support smooth and efficient service.

• →2+ years of relevant professional experience in customer service in the aviation and/or wholesale sector
• →Prior experience within after sales or order resolution in a customer facing role
• →Fluent Italian to communicate effectively with external customers and internal teams
• →Intermediate English skills to navigate our systems more easily

• Proficiency in working with common ERP and CRM tools. Particularly SAP and Salesforce
• Proficiency with the MS Office package, especially Excel
• Familiarity with working for an international customer base
• Ability to work in a fast-paced environment across multiple time zones and manage competing priorities
• Enjoyment of daily customer contact and working independently

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process

• Annual salary reviews
• Participation in Boeing’s incentive programs
• Lunch Vouchers for each day worked
• Cross-functional and international collaboration around the globe
• Tailored training opportunities for your area of work
• This role is a CBA livello 2 contract

Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: EUR 32.200 – EUR 46.000