E-4B Field Service Representative - Defense

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support our E-4B Program at Offutt Air Force Base, Nebraska.

The individual shall have a significant amount of demonstrated E-4B experience and knowledge in aircraft maintenance procedures, practices, engineering standards and specifications, specifically with Mission Systems, and/or Electrical Systems and Avionics to support testing and repair of E-4B systems, as well as system components. Note: candidates with equivalent experience will be considered.

You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

• →Improve customer satisfaction through frequent and open communication with all customer contacts
• →Rapidly respond to resolve customer support issues
• →Provide technical research and guidance in the resolution of field problems related to installed equipment and systems and provide over-the-shoulder assistance and training to the Air Force maintainers
• →Collect and provide Data deliverables as necessary to maintain both internal program management requirements and contract delivery/report requirements
• →Oversee and provide advice in the identification and requisition of proper repair parts while troubleshooting.
• →Provide advice and guidance on hard to obtain supply parts and support equipment
• →Provide advice in the identification of and instruction on the use of Boeing Publications, special tools, handling equipment, to include Ground and Peculiar Support Equipment (GSE/PSE), and test equipment associated with and related to the equipment/system

• Minimum 7 years of experience working on aircraft systems
• Minimum 1 year of experience with Boeing 747-200/E-4B aircraft
• Experience with the use of and be able to interpret commercial technical data including drawings, maintenance, and operations manuals
• Must be able to work variable shifts including weekends, holidays, and overtime as needed
• At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work.  Failure to relocate will be considered as a resignation. 

• Previous experience conducting maintenance training is preferred.
• Familiar with VECTOR/BOECOM process.

• E-Verify (English)
• E-Verify (Spanish)

• Right to Work (English)
• Right to Work (Spanish)