Senior Hardware Asset Management Specialist

The Boeing Company’s Information Digital Technology and Security (IDT&S) is currently seeking an experienced Senior Hardware Asset Management (HAM) Specialist to support the Technology Governance & Optimization team in North Charleston, SC; Arlington, VA; Auburn, WA; Berkeley, MO; Chicago, IL; El Segundo, CA; Everett, WA; Huntington Beach, CA; Huntsville, AL; Long Beach, CA; Mesa, AZ; Oklahoma City, OK; Plano, TX; Renton, WA; Ridley Park, PA; San Antonio, TX; Seal Beach, CA; or Seattle, WA.

We are looking for a Hardware Asset Management Specialist to lead the full lifecycle management of our enterprise IT hardware, from procurement and receipt through deployment, refresh, and secure disposal. You will own the accuracy of hardware records in the CMDB, protect the company from asset loss and data exposure, and optimize hardware spend across end-user devices, data center, and network equipment. This role partners with Procurement, Finance, Information Security, Facilities, End User Services, and Infrastructure teams across multiple sites.
 

• →Lead a team of HAM analysts and asset coordinators, including setting priorities
• →Own the HAM program roadmap, policies, and processes, aligned to ISO/IEC 19770-1 and industry best practice
• →Govern the end-to-end hardware lifecycle: request, procurement, receiving, tagging, deployment, moves, refresh, retirement, and disposal
• →Maintain the accuracy and completeness of hardware asset records in the CMDB and HAM platform (for example ServiceNow HAM Pro), including reconciliation against discovery, MDM, and procurement data
• →Run physical inventory and audit cycles, investigate discrepancies, and drive resolution of lost, stolen, or unaccounted-for assets
• →Manage IT Asset Disposition (ITAD) vendors and processes, ensuring certified data sanitization, chain of custody, and environmental compliance
• →Oversee stockroom operations, including stock levels, consumption forecasting, and spares management
• →Manage warranty, maintenance, and lease contracts, including lease returns and end-of-support planning
• →Partner with Finance on capitalization, depreciation, and fixed asset reconciliation
• →Define and report KPIs to leadership, such as inventory accuracy, CMDB data quality, refresh compliance, disposal cycle time, and cost avoidance

• 5+ years of experience with IT asset management and configuration management databases (CMDB)
• 5+ years of experience with the ServiceNow platform
• 5+ years of experience running with inventory management, to include inventory optimization
• 3+ years of experience with leading ServiceNow platform support

• Bachelor's degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience
• Certifications such as IAITAM CHAMP or CITAM, ITIL 4 Foundation, or ServiceNow HAM Implementation Specialist
• Experience in aerospace, defense, manufacturing, or other regulated environments, including handling classified or export-controlled equipment
• Familiarity with endpoint management and discovery tools (for example Microsoft Intune, SCCM/MECM, Jamf, ServiceNow Discovery)
• Experience with data center and network hardware lifecycle, including end-of-life and end-of-support tracking
• Background in supply chain, logistics, or vendor management
• Experience with Power BI or similar tools for executive dashboards
• Experience with data model integration, including designing, mapping, and validating data models across systems to ensure accurate, consistent, and scalable data exchange
• Strong analytical skills with large datasets; advanced Excel proficiency
• Clear written and verbal communication, with the ability to present findings and risk to senior leadership

• E-Verify (English)
• E-Verify (Spanish)

• Right to Work (English)
• Right to Work (Spanish)