Benefits Specialist

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas.  We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time. 

The Benefits Specialist is responsible for the administration and analysis of Boot Barn’s health and wellness, programs.  This position is expected to maintain a friendly and professional work environment with employees and supervisors, motivate others with energy and enthusiasm for the business, and proactively plan and execute benefits initiatives.

• →Administer employee health and welfare programs including medical, dental, vision, life, disability, COBRA, and flexible spending accounts.
• →Conduct benefit orientations, assist with enrollments, and counsel employees on plan options to support informed decisions.
• →Serve as primary liaison with insurance carriers and third-party administrators; resolve issues and maintain effective relationships.
• →Support employees with benefit updates via the Employee Self-Service Portal and ensure HRIS data accuracy for all changes.
• →Develop and distribute benefit communications to increase awareness, participation, and understanding of programs and changes.
• →Monitor performance of benefit vendors, carriers, auditors, and consultants.
• →Administer and manage all aspects of employee leaves of absence in compliance with federal and state regulations.
• →Coordinate benefit, leave, and payroll communications across departments.
• →Support and lead company wellness initiatives and recommend program improvements.
• →Maintain accurate benefit files, reports, audits, and enrollment data; ensure compliance, confidentiality, and data integrity.
• →Oversee open enrollment including planning, communications, testing, meetings, employee enrollment, and post-enrollment clean-up.
• →Coordinate plan documents, Summary Plan Descriptions, and insurance billing with reconciliation and audits.
• →Ensure ACA compliance, including eligibility tracking and submission of Forms 1095-C and 1094-C.
• →Demonstrate professionalism, quality work, and adherence to laws, company policies, and procedures.
• →Perform other duties as assigned.

• Strong communication, customer service, time management and organizational skills.
• 3 – 5 years of benefits or benefits administration experience in a corporate environment; retail highly preferred
• Current knowledge of competitive compensation and benefit programs
• Previous experience in leave management
• Demonstrated ability to consistently meet daily, weekly and monthly deadlines
• Experience in Word, Excel, ADP HRB and other applicable database programs helpful

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[    ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[    ] Moderate: Mostly standing, walking, bending, frequent lifting

[    ] Arduous: Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content.  This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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