HR Generalist

REPORTS TO: HR BUSINESS PARTNER

STATUS: NON-EXEMPT

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas.  We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time. 

The Human Resources Generalist is responsible for partnering with the People Operations Team to develop and implement integrated solutions with the goal of proactively communicating any HR related needs. A successful Human Resources Generalist formulates partnerships across all HR functions in efforts to deliver value-added services that reflect the business objectives. The ideal candidate will have thorough understanding and working knowledge of the full cycle of HR processes and policies with an emphasis on employee relations, and a strong customer service focus.

• →Complete pre-employment background check discrepancy interviews.
• →Conduct audits and compiles reports relating to Company compliance with employment law.
• →Responsible for responding to Unemployment Claims in a timely and effective manner & attend UI Hearings in partnership with the Employe Relations Specialist and/or HR Business Partner.
• →Review, validate and approve data change PARs.
• →Answer employee and management inquiries about HR-related issues and policies.
• →Assist with employee relations cases, including compiling comprehensive employee history profiles, pulling and analyzing location rosters and schedules, and conducting intakes and interviews with employees and managers.
• →Utilize the Company’s Employee Relations (ER) case management and investigation platform to document case activity, maintain accurate records, and track case progress from intake through resolution.
• →Support the Employee Relations Specialist and/or HR Business Partner with providing guidance to management on the composing and delivery of Developmental Notices.
• →Assist with the implementation of new and/or revised legal regulations.
• →Make recommendations to streamline and improve processes within HR.
• →Partner with HR team members in creating Standard Operating Procedures (SOP) for HR processes as needed.
• →Demonstrates high level of quality work, attendance and appearance.
• →Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• →Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• →Performs any other duties that may be assigned by management.

• Strong customer service, time management and organizational skills
• Proven work experience as an HR Generalist, HR Administrator, or relevant role
• Experience with HR software, like HRIS and Timekeeping
• Advanced skills in Microsoft Office applications and general computer literacy
• Excellent organizational skills, with an ability to prioritize
• Strong phone, email, and in-person communication skills
• Demonstrated ability to problem-solve effectively and make sound decisions

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[    ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[    ] Moderate: Mostly standing, walking, bending, frequent lifting

[    ] Arduous: Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content.  This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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