First Mile Hub Supervisor - Box Nasr City

Egypt·CairoFull-timesenior

OtherSupervisor

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Quick Summary

Overview

About bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best.

Technical Tools

OtherSupervisor

About bosta:

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

About The Role :

The First Mile Hub Supervisor – Box (Giza) is responsible for overseeing daily first-mile hub operations, ensuring timely pickups, accurate parcel processing, and smooth workflow. The role involves coordinating with business clients, monitoring couriers, and leading a team of hub agents and loaders to meet operational targets. The supervisor tracks key performance indicators, addresses operational issues and escalations, and prepares reports with recommendations to improve efficiency, accuracy, and service quality.

Job Code :

New 2026 BudgetBOXB-027

Supervise daily first-mile hub operations, ensuring timely assignment of pickups to couriers.

Coordinate with business clients to schedule pickups and resolve operational issues.

Monitor and follow up with couriers to ensure parcels are collected and delivered to the hub on time.

Ensure accurate scanning, labeling, and documentation of parcels for visibility and traceability.

Lead,coach, and support a team of hub agents and loaders to meet daily operational targets.

Track KPIs such as pickup completion, parcel intake accuracy, and SLA adherence.

Handle operational issues and escalations, ensuring quick resolution and minimal disruption.

Prepare operational reports and provide recommendations to management for improvement.

Minimum 3 years of experience in logistics, courier, or first-mile hub operations.

Strong knowledge of parcel handling, pickup assignment, and hub procedures.

Excellent communication and coordination skills with clients and courier teams.

Ability to lead, train, and motivate a team to achieve operational targets.

Location & Eligibility

Where is the job

Cairo, Egypt

On-site at the office

Who can apply

Listing Details

Posted: August 3, 2026
First seen: August 3, 2026
Last seen: August 3, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 67%
Scored at: August 3, 2026

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Bosta

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Bosta is a pioneering tech-driven logistics company providing next-day delivery services to e-commerce businesses across Egypt, Saudi Arabia, and the UAE.

Employees

350

Founded

2017

Jobs

View 127 jobs

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