Maintenance

HeadPinz and FastTrax Entertainment Centers are premier, family-friendly entertainment destinations offering bowling, arcade attractions, food and beverage, and high-energy experiences for guests of all ages. Our facilities are built on a foundation of safety, reliability, and operational excellence, with maintenance playing a critical role in protecting guests, employees, and company assets.

The Maintenance Technician is an hourly, non-exempt position within the Facilities / Operations department at HeadPinz and FastTrax Entertainment Centers across all locations. This role is responsible for maintaining a safe, functional, and well-maintained facility through preventative maintenance, hazard mitigation, and rapid response to facility issues. Primary emphasis is placed on safety, facility integrity, and protection of guests, employees, and company assets.

• →Identify, assess, and correct safety hazards throughout guest areas, back-of-house spaces, attractions, and exterior areas.
• →Perform routine safety inspections and preventative maintenance on building systems, equipment, and fixtures.
• →Immediately respond to urgent maintenance issues including leaks, electrical concerns, damaged flooring, lighting outages, or unsafe conditions.
• →Secure and barricade unsafe areas or equipment until repairs are completed.
• →Support emergency response situations including power outages, water issues, or equipment failures.
• →Follow all OSHA guidelines, safety procedures, and company maintenance protocols.

• Perform general maintenance and repairs including basic electrical, plumbing, carpentry, painting, and mechanical work.
• Maintain bowling lanes, attraction areas, GameZone surroundings, kitchens, bars, restrooms, and common areas in safe working condition.
• Assist with preventative maintenance schedules for equipment, HVAC systems, lighting, and safety systems.
• Coordinate with outside vendors or contractors as directed.

• Maintain organized maintenance rooms, tools, equipment, and storage areas.
• Properly store, label, and handle chemicals, tools, and equipment.
• Assist with spill response, broken equipment removal, and hazard cleanup.
• Protect company assets by reporting damage, wear, or misuse promptly.

• Document maintenance requests, completed repairs, and unresolved issues.
• Communicate safety concerns, repair timelines, and equipment status to management.
• Support opening and closing procedures related to facility safety and readiness.
• Follow all SOPs, checklists, and maintenance schedules.

• Previous maintenance, facilities, or building repair experience preferred.
• Working knowledge of basic electrical, plumbing, carpentry, and mechanical systems.
• Strong understanding of workplace safety practices and hazard prevention.
• Ability to work independently with minimal supervision.

• Ability to stand, walk, bend, climb, and kneel for extended periods.
• Ability to lift, push, or pull up to 50 pounds.
• Ability to safely use ladders, tools, and maintenance equipment.
• Ability to work indoors and outdoors, including evenings, weekends, and holidays as needed.