Coordinator, Logistics Execution

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

• →Oversee the execution of order processing to ensure on-time deliveries to customers and monitor logistics performance.
• →Manage dedicated fleets and transportation routes, ensuring compliance with delivery schedules and minimizing disruptions.
• →Serve as a key point of contact for customers, addressing queries, managing urgent requests, and resolving logistics-related issues in real-time.
• →Support central teams in managing and resolving logistics-related incidents, ensuring minimal impact on service levels.
• →Track performance metrics related to on-time deliveries, transport quality, and customer satisfaction. Proactively address any variances.
• → Identify opportunities to improve logistics processes, optimize costs, and enhance service delivery through collaboration with internal teams and third-party providers.
• →Collaborate with customer service, sales, and supply chain teams to ensure alignment of logistics activities with broader business goals.

As Logistics Execution Coordinator, you will be responsible for executing all logistics activity for a given perimeter. Your work will impact on providing a constant and efficient supply of equipment to our customers (Retailers and Manufacturers) at the right time, in the proper manner, and at the cheapest cost to serve high customer satisfaction.

• Daily Management of order processing.
• On-Time Performance to Customers and transport quality tracking and monitoring.
• Supports Central in execution-related incidents.
• Logistics Support for CHEP & External Managed Service Customers.
• Contact local customers and third-party providers (Service Centres, D locations, PT Call Centre) to deliver CHEP orders.
• Local-level customer collaboration execution.
• Short-term planning to solve urgencies.

• Logistics execution expertise.
• A Supply Chain background would be an advantage.
• Experience in an office environment with a frequent customer and provider contacts (emails, calls).
• Experience in an environment with urgent requests and comfortable to manage those urgencies.

• Computer basics (Office, Email, Excel useful).
• Good numeracy.
• Excellent communication skills (email, phone).
• Able to relate to customers, transporters, team members and other CHEP departments appropriately and switch easily between them.
• SAP and Transport Management system desirable.

• English, Polish & Spanish.