Assistant Manager

Encinitas-Ca--Bird Rock Coffee Roasters Encinitasmid

RetailAssistant Store Manager

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Quick Summary

Overview

Assistant General Manager – Bird Rock Coffee Roasters Location: 947 S Coast Hwy 101, Encinitas, CA, 92024 Employment Type: Full-Time (32–40 hours/week),

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RetailAssistant Store Manager

Location: 947 S Coast Hwy 101, Encinitas, CA, 92024

Employment Type: Full-Time (32–40 hours/week), tipped; weekends and select holidays required

Reports To: General Manager and Regional Operations Manager

About Bird Rock Coffee Roasters

Since 2006, Bird Rock Coffee Roasters has been serving San Diego the best possible coffee while supporting farms socially, economically, and environmentally. We're more than a coffee company – we're a community of people committed to quality, genuine hospitality, integrity, and continuous improvement.

The Opportunity

We're looking for an Assistant General Manager who's ready to step into cafe leadership and grow with us. This isn't just about running shifts – it's about developing people, maintaining excellence, and building something meaningful alongside a team that genuinely cares about what they do. You'll get hands-on experience in business operations and cafe management while driving the team to meet customer service and product standards that build loyalty and deliver measurable results.

What You'll Do

Management-Focused Responsibilities:

Exemplify above-and-beyond customer service as a role model for other staff members
Display continued curiosity in coffee and serve an exceptional product
Initiate inclusive coffee conversations with team members
Accurately take inventory and place orders while being mindful of the cost of goods
Coach and train team members, and provide feedback that helps them grow
Help the General Manager manage the schedule, monitoring daily labor and sales results to stay within targets
Assist the General Manager in finding coverage for any uncovered shifts
Split cash tips accurately among the team
Troubleshoot problems swiftly using the correct channels
Communicate clearly, positively and proactively with the General Manager, team members and guests
Participate in disciplinary discussions
Work with the General Manager to build a working knowledge of cafe financials, including COGs, profitability and performance metrics
Communicate with the maintenance team when equipment is not functioning properly
Display enthusiasm and a desire to meet and exceed objectives

What We're Looking For

Required skills

Multi-tasking skills
Ability to maintain composure in a fast-paced environment
Problem-solving skills
Punctual and dependable
Drive for results
Ability to think about the bigger picture
Cash handling skills
Supervisor experience (1–2 years)

Preferred qualifications

Retail/customer service experience (3 years)
Cafe/food service experience (2–3 years)
Specialty coffee knowledge (1–2 years)

You'll Thrive Here If You

Care deeply about coffee quality and attention to detail
Communicate directly, kindly, and authentically
Want to understand the business, not just run shifts
Lead with curiosity and a growth mindset
Value building real relationships with your team and guests
Take pride in creating excellent experiences

Bird Rock Coffee Roasters is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: This is a tipped position with an Hourly range of $19.00 – $21.00 per hour

What We Offer

Competitive compensation, plus tips
Health benefits (for eligible positions) and 401(k) with matching
Free coffee (obviously) while on shift, a weekly coffee bean allowance, and 35% off cafe purchases
Access to professionally led cuppings and one-on-one barista training
Ongoing training and professional development

Location & Eligibility

Where is the job

Encinitas-Ca--Bird Rock Coffee Roasters Encinitas

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $39,520–$43,680 a year; 5% above the $39,520 median for Assistant Store Manager jobs on Jobera (3,944 salaries).
Posted: Today
Employer: has 17 open jobs on Jobera.