Senior Sales Operations Manager

France·ParisFull-Timesenior

OperationsSales Operations Manager

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Overview

At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat,

Technical Tools

OperationsSales Operations Manager

At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.

From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.

As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.

Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.

We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and we’re just getting started!

Analytics & reporting - Build and automate dashboards in Omni (pipeline, conversion, win rate, quota attainment); handle ad-hoc leadership requests and surface trends proactively.

Forecasting & pipeline - Own the forecast cadence, including the weekly Gong "Most Likely" pull, reconciled against CRM. Support MPR/QBR reporting for leadership, GM, CEO and CFO.

Planning & territory design - Drive quota-setting, territory/coverage analysis and headcount modeling; partner with Finance on commission structure design.

Data quality & systems - Own CRM hygiene; partner with Revenue Systems on the sales tech stack (CRM, Gong, Qobra); turn recurring fire drills into durable infrastructure.

Strategic projects - Support GTM strategy, segmentation and ICP work; identify efficiency opportunities; use AI to speed up insight cycles.

5+ years in Sales Ops, RevOps, BI, Data Analytics or Consulting, mostly in B2B SaaS

Strong SQL, advanced Excel/Sheets, and BI tools (Looker, Tableau, Metabase, Omni or similar)

CRM proficiency (Salesforce, HubSpot or similar), including data quality and workflow

Track record owning forecasting, territory/quota design, and pipeline analysis

Fluent English

Blends analyst rigor with operator ownership - equally comfortable in the data and in the room with sales leadership

First-principles thinker: forms a hypothesis, tests it, updates fast

Direct communicator and trusted advisor who translates data into clear narratives for execs

Genuinely hands-on-keyboard, with growing fluency in using AI to work faster

Empathetic to sellers - willing to shadow reps to understand real problems

Nice to have: Gong/Outreach/Salesloft, Qobra/CaptivateIQ/Xactly, Python/R, stats/data-science background, multi-BU experience

A place to grow, together : Join an international team in a bright, collaborative office located in a vibrant neighborhood.

Practical perks for everyday balance: RTT days off, 50% public transport reimbursement, Sustainable Mobility Package (whether you ride a classic bike or go electric, we support your choice to commute greener) and daily Swile meal vouchers (€12.50/day).

Learning, every step of the way: Access to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support.

Flexible for life : A remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents.

Wellbeing that works : Top-notch private healthcare (70% covered), 6-week second-parent leave, extra time off if your child is sick and needs you, and Several services related to prevention, health and personal and professional well-being on Welii platform

A culture that cares : From inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day. You’ll also find active social, green, and LGBTQIA+ communities, plus Work Council benefits via Leeto, all here to support what matters to you, inside and outside of work.

Introductory TA call (30 min)

Interview with our VP Revenue Operations (45 min)

Use case (1 hour)

Final interview with a Senior leadership team member (30 min)

Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.