Senior Lead Engineer

Quick Summary for Hiring Role: Load Balancing Infrastructure Operations L3 Engineer (LBops) Organization: Enterprise Computing Primary Technologies: F5 BIG-IP, A10 Thunder, TCP/IP, HTTP, DNS, Unix Secondary Skills: Python, PowerShell, Perl, Ansible, C# Nature of Work: L3 Operations, Incident Management, Automation, Network Troubleshooting, Application Delivery Infrastructure Support Work Model: Global Follow-the-Sun Operations __________________________ LBops Role in India (Morgan Stanley) Team Overview The Load Balancing Infrastructure Operations Level 3 (LBops L3) team is part of the Enterprise Computing Organization of Morgan Stanley. The global team focuses on core infrastructure supporting Application Delivery across Morgan Stanley. This includes support for a multi-vendor Load Balancer environment that provides services to internal and external clients. ________________________________________ Key Responsibilities You will work within a global "follow-the-sun" operations model responsible for the technologies in respective regions. Day-to-day responsibilities include:

Supporting a high number of devices and application flows in an enterprise environment, delivering cloud-like experiences for development environments.

Using advanced network tools to troubleshoot:

Network connectivity issues

Fault analysis

Failure avoidance

Diagnosis and resolution of functionality-impacting issues in distributed systems environments

Working with an in-house application management system designed to simplify deployment and management of application delivery components.

Managing services over the network through a GUI-based console.

Addressing L2 escalations.

Process improvement, automation, and scripting.

Writing technical documentation.

Collaborating with global SMEs using tools such as:

Jive

Twiki

SharePoint

________________________________________ Required Qualifications Technical Skills

Strong knowledge of:

TCP/IP protocols

HTTP

DNS

Comfortable with Unix system administration.

Deep understanding of:

F5 BIG-IP

A10 Thunder Application Delivery Devices

Administrative competence in at least one major programming/scripting language or platform such as:

Ansible

Perl

Python

PowerShell

Strong organizational skills with ability to manage multiple tasks and work in high-pressure environments involving outage handling, management, and resolution.

Professional Skills

Effective time management skills.

Ability to prioritize:

Meetings

User requests

Incident management

Project work

Documentation

Strong communication skills with:

Developers

Engineers

Remote team members

Willingness to learn new technologies and techniques.

Ability to operate as an integral member of a global team.

________________________________________ Company Profile (Morgan Stanley) Morgan Stanley is a leading global financial services firm providing:

Investment Banking

Securities

Investment Management

Wealth Management

The firm serves:

Corporations

Governments

Institutions

Individuals

Operations span 43 countries with more than 1,200 offices worldwide. The company emphasizes:

Integrity

Excellence

Strong team ethic

Professional growth and career development

Equal employment opportunities

Diversity and inclusion

Senior Lead Engineer - R01572085

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