Associate Data Scientist

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. We work with people in over 150 countries and reach over 700 million people. We connect. We inspire. The Role: The Associate Data Scientist analyzes validated data to uncover trends, patterns, and root causes, translating complex findings into actionable insights and recommendations. By addressing business challenges and improvement opportunities, the role supports continuous enhancement of customer management services and overall business performance. Accountabilities: Advanced analysis and investigation * Develop and apply data science and machine learning models, leveraging statistical analysis to test hypotheses, validate findings, and generate actionable business insights. * Prepare and analyse data, investigate performance drivers and operational issues, and build analytical frameworks to solve complex business challenges and identify improvement opportunities. ### Insight generation * Translate data into actionable insights and recommendations, enabling evidence-based decisions and strategic business improvements. * Identify performance trends and efficiency opportunities, providing context to drive operational excellence. ### Stakeholder engagement * Collaborate with business stakeholders to understand analytical requirements * Present findings and recommendations to non-technical audiences * Translate business questions into analytical approaches * Provide analytical support for strategic initiatives and projects ### Collaboration and knowledge sharing * Work with the Data Engineer to access validated datasets for analysis * Collaborate with BI Analyst to communicate insights effectively * Share analytical methodologies and best practices with the team * Contribute to the development of analytical standards and frameworks Role specific knowledge and experience: Essential: * Knowledge of Power BI DAX Desirable: * Degree in Data Science or related field * Experience and knowledge of customer service and support processes, as well as an understanding of common customer pain points and issues. Role specific skills: * Strong analytical skills to identify patterns and derive insights, with experience in statistical analysis, root cause analysis, and critical thinking to challenge assumptions and explore data comprehensively. * Proficient in Power BI/Business Intelligence Tools for data analysis and modelling, with confidence working with raw qualitative and quantitative data, strong attention to detail, and ability to work autonomously on complex datasets. * Ability to translate complex analysis into actionable business recommendations, with strong business acumen, creative problem-solving skills, and innovative thinking to address challenges. * Excellent communication and influencing skills for presenting findings to technical and non-technical audiences, with strong stakeholder management and effective cross-functional collaboration. * Strong customer focus with ability to work in fast-paced environments, willingness to step outside comfort zone, and skill in managing multiple priorities while maintaining quality. Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Closing Date: Applications will close at 23:59 IST on Monday, 23 November 2026 Important Information: Business unit: English and Exams Pay Band: 7 Country/Location: Noida, India | Warsaw, Poland | London, Cardiff, Edinburgh, Belfast and anyone on pre-existing homeworking contracts in the UK Contract Type: Indefinite Contract (Permanent) Work arrangement: Hybrid Starting Gross Salary: India- INR 1178301 (Annual) Poland- PLN 11230 (Monthly) UK - £32,381 (Annual) Proof of Identity requirements/right to work in country: Candidates should ensure they have the pre-existing legal right to live and work in the country where the role is based. Mobility / relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and we welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent and we guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org