DTCC Settlements Supervisor/ Operations Support (Hybrid - Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Growing! We are seeking a DTCC Settlements Supervisor/ Operations Support to join a stellar team.

• →3+ years of experience supporting settlement functions
• →1+ years of supervisory, team lead, or workflow oversight experience
• →Experience overseeing client support processes, service issues, and operational escalations
• →Financial industry back-office operations experience required; DTCC experience preferred
• →Experience onboarding new clients preferred
• →Experience training, mentoring, or coaching team members in an operational environment preferred
• →Bachelor’s degree or equivalent experience
• →Strong knowledge of settlement operations and post-trade processes
• →Demonstrated leadership ability with experience overseeing daily operations, workflow, and service quality
• →Strong supervisory skills, including coaching, accountability, escalation management, and team support
• →Ability to make sound decisions in a fast-paced, deadline-driven environment
• →Excellent client service skills with the ability to manage sensitive issues and maintain strong relationships
• →Strong verbal and written communication skills
• →Strong organizational skills and attention to detail
• →Ability to identify operational risk, process gaps, and improvement opportunities
• →Experience supporting system enhancements, testing initiatives, and operational change management
• →Ability to create and maintain process documentation, training materials, and control procedures
• →Strong collaboration skills with the ability to work across operations, technology, HR, finance, and client-facing teams
• →Commitment to operational excellence, risk mitigation, and continuous improvement

"Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education."

Salary Range: 95,000.00 – 105,000.00 USD annual

Bonus Eligible

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.