Microsoft Dynamics CRM Administrator

• →Monitoring and management of the CRM system configuration
• →Work with process owners to develop new capabilities and refine existing processes.
• →Support, create and enhance Microsoft Dynamics workflows and customizations
• →Develop operational and management reporting and dashboards
• →Develop new forms and modify existing forms
• →Plan and conduct testing and system upgrades
• →Work with the IT team to facilitate integration with other systems
• →Collaborate with other IT members to manage the Azure environment

• →Create and configure MS Dynamics user accounts, security roles, entities, field level security & business units.

• →Conduct Quality Assurance and Acceptance Testing
• →Provide End User support through the helpdesk
• →Other duties as assigned

• Bachelor's degree or higher in Information Systems, Business, or equivalent
• 3+ years administrating Microsoft Dynamics CRM.
• Higher Education industry experience a plus.
• Relational database management including queries, reporting, and administration desired.
• Proficient in all Microsoft Office applications.
• Previous experience with other software applications such as database and reporting programs preferred.
• HTML and web development experience preferred
• Ability to build relationships at all levels within the College

All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”).  Bryant & Stratton College is an Equal Opportunity Employer.

• Critical thinking and problem solving skills
• Planning and organizing
• Communication skills
• Team work