Security & Bell Services Officer

Other

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Quick Summary

Key Responsibilities

A genuine passion for hospitality and helping others. A warm, approachable, and professional personality. Strong observation skills, integrity, and sound judgment.

Technical Tools

Other

A warm welcome. A watchful eye. An exceptional guest experience.

At Bucuti & Tara Beach Resort, our commitment to guest safety goes hand in hand with genuine hospitality.

We are looking for enthusiastic, responsible, and service-oriented individuals to join our team as Security & Bell Services Officers.

This unique position combines the responsibilities of resort security with the personalized service of a luxury hotel bellman. From warmly welcoming arriving guests and assisting with luggage to maintaining a safe and peaceful environment, you will play an important role in creating memorable guest experiences.

Responsibilities

~1 min read

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Welcome guests warmly and professionally, assisting with arrivals, departures, luggage handling, and transportation.
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Provide attentive, personalized service, anticipating guest needs and assisting with inquiries and requests.
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Prepare and maintain guest arrival amenities, including welcome refreshments and cold towels.
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Maintain a professional and vigilant security presence throughout the resort.
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Conduct regular security patrols, monitor access points, and identify potential safety or security concerns.
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Respond calmly and professionally to incidents, emergencies, and unusual situations.
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Maintain accurate security logs, incident reports, and shift checklists.
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Assist with lost property inquiries and ensure recovered belongings are handled according to resort procedures.
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Collaborate with Front Office, Housekeeping, Engineering, Beach Services, Food & Beverage, and other departments to support seamless operations.
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Uphold the resort's high standards of grooming, professionalism, guest service, and environmental responsibility.

Our ideal candidate is someone who can deliver exceptional hospitality while maintaining a strong sense of security and responsibility.

You bring:

A genuine passion for hospitality and helping others.
A warm, approachable, and professional personality.
Strong observation skills, integrity, and sound judgment.
Excellent communication and interpersonal skills.
The ability to remain calm and respond appropriately under pressure.
A proactive attitude, strong teamwork skills, and attention to detail.
The ability to safely handle luggage and perform duties involving standing, walking, and regular movement throughout the property.
Flexibility to work rotating shifts, including nights, weekends, and holidays.
Good command of English; additional languages are an advantage.

Previous experience in hospitality, bell services, security, or a related guest-facing role is preferred. First aid, CPR, or security training is an advantage.

Bucuti & Tara Beach Resort is proud to be an Equal Opportunity Employer

We are committed to fostering a respectful, inclusive, and positive work environment where every associate is valued. This description provides an overview of the role’s key responsibilities and qualifications; duties may evolve to support our operations and continuous improvement.

To support a healthy and safe workplace, Bucuti & Tara Beach Resort maintains a smoke- and drug-free environment. All applicants are required to complete a pre-employment drug screening and may be subject to random testing during employment.