Social Work Supervisor III- Family In Home Division

The primary purpose of this position is to provide supervision for social work staff in the Family In Home Division. The Family In Home Division is mandated to work with families that have been identified to have maltreated children and the children remain in the home.  The goal of the division is to prevent entry into the Foster Care system. There are two specialized teams in addition to 3 general teams in the division.  This supervisor will supervise a team of social work staff who work cases that involve all areas of child maltreatment.

The purpose of this position is to provide supervision, leadership, and program oversight for a designated social work program area, such as Adult Services, Child Protective Services, Foster Care, Licensing, Placement, or After-Hours Response. This role ensures the delivery of high-quality, legally compliant, and client-centered services by supporting staff development, promoting effective workflows, and maintaining adherence to applicable policies, procedures, and regulations at the local, state, and federal levels.

• Administer and assure compliance with all County, human resource, and governmental policies, rules and statutes including those covered by local, state, and federal laws specific to program areas.
• Personnel Management: Hire, develop, evaluate performance, and provide feedback and disciplinary action as needed; develop and maintain a positive teamwork environment; provide effective, clear, and timely communication.
• Ensure a fully staffed, competent workforce and a safe and supportive work environment for all employees.
• Ensure an efficient and effective workflow, implement changes in routine work practices and procedures as needed to modify unit functioning according to client needs and employee capabilities.
• Monitor and review case records and court reports to ensure accuracy, timeliness and compliance with all local, state and federal laws and benchmarks.
• Represent the agency in advocating for services needed to serve this population.
• Manage the social workers and any other relevant service programs that fall under the position's supervision.
• Participate in budget preparation, program development and evaluation using state and agency generated data.
• May collaborate with contracted service providers and other community stakeholders to develop, implement, and sustain programs.
• Perform other related duties as assigned.

• Knowledge of the methods and principles of casework supervision, training, and administration.
• Extensive knowledge of the laws, regulations, and policies which govern adult/child welfare programs, including a thorough knowledge of all relevant manual materials, knowledge of after-hours on-call policy and procedures.
• Knowledge of management techniques and styles.
• Extensive knowledge of social work principles, techniques, and their application to specific casework and community problems; knowledge of person/family-centered philosophy and family system dynamics.
• Knowledge of medical, behavioral, and socio-economic problems and their treatment.
• Ability to supervise, train, and direct social workers in various programs.
• Ability to transfer knowledge to staff, particularly supervisory staff in such a way that it is accepted and utilized, to provide encouragement and support to staff in day-to-day activities as well as crisis situations.
• Skills in promoting clear communication, coordination and responsiveness between staff and administration.
• Skills in counseling and interviewing and the ability to express ideas clearly and concisely and to plan and execute work effectively; and skills in creating resources when none are readily available.
   

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.