Group Leader Technical Services I

In this role, the Group Leader Technical Services will be responsible to lead the maintenance team responsible for the training equipment preventive and corrective maintenance at customer site. The incumbent will be responsible to meet “Performance Based Accountability” Key Performance Indicators (KPI) that are directly related to CAE revenues and profits for this contract.

Responsibilities will include, but are not limited to:

• Coordinate and supervise preventive and corrective maintenance to achieve required availability and reliability KPI on flight training devices and other training equipment/facilities.

• Supervise a dynamic team of technical staff that must meet the set KPIs.

• Create work schedules, ensuring that an adequate roster is available at all times to cover contracted training availability window.

• Provide staff guidance and leadership to ensure that equipment remains at peak performance to support internal and external customers.

• Identify and track recurring and potential system problems and confer with technical experts and colleagues to formulate plans to solve problems.

• Recommend and develop new procedures for testing, maintenance and repair.

• Ensure that all technical information in the organization is disseminated to subordinates.

• Liaise with co-workers to share new ideas and lessons learned.

• Assist in recruiting, hiring and developing staff to help them achieve their objectives.

• Prepare and do performance reviews.

Qualifications

• Associate’s degree or college degree in job-related field.

• Minimum of 8 to 12 years of relevant experience.

• Thorough understanding of aircraft terminology or simulation devices.

• Able to interpret schematics and other technical documents pertaining to simulators and aviation.

• Superior troubleshooting skills and in-depth knowledge of operating electronic testing equipment and advanced software diagnostic utilities.

• Fluency in English.

• Fluency in Thai is an advantage

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

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As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.