Program Supervisor- Short-Term Housing Program

United States·Brooklynmid

OtherProgram Supervisor

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Quick Summary

Overview

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City,

Technical Tools

OtherProgram Supervisor

Understand all aspects of contract requirements and communicate this understanding to staff.
Train staff in program responsibilities, processes, and procedures, and ensure that all staff meets contract requirements in their daily work.
Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
Coordinate and supervise all day-to-day activities of direct reporting staff.
On a periodic basis, observe direct reporting staff engaging with clients and/or supervisory staff.
Conduct weekly client progress reviews with staff.
Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
Provide crisis counseling to clients as needed.
Prepare contract reports and statistical information for both CAMBA management and funder use.
Complete program forms and reports for the agency’s finance, payroll and human resources departments as required.
Assist in the analysis of program and demographic data to make programmatic improvements.
Organize onsite and offsite training opportunities for professional development of staff.
Confer with the Senior Vice President on programmatic and operational matters.
Attend staff/funder/outside agency meetings as requested.
Review and sign time sheets.
Prepare performance appraisals for direct reporting staff.
As needed, conduct initial intake or assessment of clients and/or clients’ families and periodic reassessments.
Prescreen clients over the telephone for eligibility and schedule intake appointments as needed.
Plan as needed, coordinate and facilitate social/peer support events, including group facilitation for clients.
Other duties as assigned.

Bachelor's degree (B.A.) and two years of applicable experience.

Requirements

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Relevant experience as described above, preferably in a mid-sized (250+ employees) organization.
Knowledge about, understanding of, and ability to work closely with persons Chronically Homeless, and or living with HIV/AIDS and related issues.
Familiarity with housing in congregate/transitional settings
Excellent written & verbal communication.
Computer literacy in Microsoft Office Suite.

What We Offer

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Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.