Talent Management Analyst

Camping World & Good Sam is seeking a driven and innovative Talent Management Analyst to join our Talent team in Chicago, IL. In this role you will be a key partner in building, supporting, and sustaining our approach to performance management, succession planning, and talent review. This role will report to the Director, Talent Management & Employee Experience, and inform program design and execution. This role is onsite or hybrid (three days a week) at our corporate offices in Chicago, IL. Occasional travel to Lincolnshire, IL required.

Responsibilities Include:
Performance Management Programs:

• Support implementation and continuous improvement of our performance management programs.

• Assist in building supporting artifacts and tools such as program playbooks, performance evaluation forms, and quick-guides or other resources.

• Partner with the broader HR team to embed performance practices across the organization, inclusive of Goal Setting, Quarterly Check-Ins, and Annual Performance Reviews.

• Effectively manage multiple high-priority projects simultaneously, prioritizing demands while working under deadlines and pressure in a fast-paced, high-growth environment.

• Ability to seamlessly integrate into cross-functional teams, building & maintaining individual relationships while motivating the full team to deliver on objectives.

• Demonstrates a growth mindset through an appetite for calculated risks, innovating on stagnant processes, and giving/receiving feedback gracefully.

• Comfort operating in ambiguous settings, making sense from noisy feedback channels, and with 

• the confidence to propose solutions.

• Ability to manage conflict productively through humble disagreement, problem assessment, negotiating compromise, and maintaining respectful relationships

• High emotional intelligence and the ability to recognize the power of their language, engaging others with a positive and solution-focused tone and demeanor.

• Skilled at directing activity, motivating individuals/teams to deliver against objectives, and  efficiently addressing roadblocks and bottlenecks. 

• Problem solving skills with the ability to identify root causes, develop practical solutions, and work in collaboration across the organization to address strategic, operational, and any other roadblocks to success.

• Willingness and ability to adapt to change quickly, with enthusiasm and resourcefulness when tackling unfamiliar tasks and requests.

• Communicate information in a clear, concise, and compelling manner, orally and in writing, in a style, tone, and manner appropriate for the audience.

• Puts human-centered design/design-thinking principles into practice to create effective solutions and to deliver against the source of the business challenge.

• Strong business acumen, effective consultative techniques, problem-solving skills, and confidence to recommend and deliver solutions. 

• Resourceful and energized by new challenges and opportunities.

• Perform with the highest degree of integrity and confidentiality whilst following through on commitments.

• Bachelor’s degree in HR, I/O Psychology, Organization Development, or related field required. Master’s degree is highly preferred.

• Minimum of 3 years managing programs and/or projects within the HR or Talent space, with experience working with cross-functional project teams. 

• Demonstrated experience coordinating structured talent management and succession programs within large matrixed environments.

• Demonstrated experience leading with human-centered design principles through a demanding program development cycle.

• Track record of designing intelligent metric-driven approach to measuring success and iterating on past deployments. 

• Ability to remain in a stationary position for a prolonged period.

• Capable of lifting and carrying 25 pounds short distances.

• Consistently operates a computer, phone, and other office machinery.

• Willing to spend 5-10% of the time traveling for business.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com