Senior Manager, Software Engineering

Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.  

We're seeking a seeking a dynamic and experienced Senior Manager, Software Engineering. In this role, you will lead teams delivering customer outcomes through reliable products and platform capabilities, shipping features and enhancements for the Financial Management growth segment. You will increase delivery velocity with quality by setting clear direction, reducing decision latency, and building repeatable systems that scale.  You will partner with Product and Architecture to co-own outcomes and drive measurable improvements in engineering excellence and engineering & operational excellence. You will model customer obsession, speed as a habit, radical ownership, high standards, and use AI/automation as leverage. 

• Lead and develop high-performing teams to deliver roadmap outcomes; hire, coach, and set clear performance expectations. 
• Set technical direction and make timely prioritization/architecture decisions that reduce tech debt and preserve long-term velocity, design for reuse and scale. 
• Jump into our systems and code to debug customer issue, ship a small bug fix, or improve our operational excellence. Engineering leaders at Financial Management are great engineers and enjoy keeping their skills up-to-date.
• Own outcomes end-to-end: define success metrics, inspect them regularly, and drive course-corrections to improve predictability, cycle time, quality, and reliability. 
• Providing feedback on product and technical specs to help engineers identify tradeoffs. You don’t need to make the final decisions, but you’ll influence and coach ICs/Managers to reach the right ones.
• Raise the bar on quality and operations: shift-left testing and automation, enforce Definition of Done, build observability (dashboards/alerts/runbooks), and lead incident response and RCAs to improve MTTR and prevent recurrence. 
• Use AI and automation as leverage: reduce toil, accelerate delivery, and improve decision quality by embedding AI-assisted development and automation into daily execution (not as optional tools). 

• Has the ability to work from an Applied Systems office or 100% remotely
• Your experience should include some or all of the following:
  • 8+ years of experience designing and developing enterprise software solutions 
  • 3+ years leading software engineering teams to deliver new features and/or system enhancements, experience managing multiple teams is preferred  
  • Demonstrated leadership aligned to our principles: customer obsession, speed with quality, ownership for outcomes, high standards, and strong cross-functional partnership.
  • Metrics-driven and operationally strong: comfortable defining/inspecting delivery and health metrics (e.g., cycle time, predictability, defect escape, MTTR), driving shift-left quality, and using AI/automation to improve throughput and developer experience. 
  • Advanced technical expertise with Nodejs, React, TypeScript/JavaScript, PostgreSQL, and B2B/B2C web applications, web services, and REST APIs 
  • Knowledge of modern SDLC practices (CI/CD, automation, operational readiness); familiar with tools such as Jira and Confluence 
  • Experience with GCP development tools, API management (e.g., Apigee), Kubernetes, and Git 
  • Demonstrated ability to recruit, coach, and develop high-performing technical teams, supporting skill development and adoption of new technologies 
  • Strong ability to multi-task and manage a wider organizational context to derive patterns and preemptively identify risks. Being proactive, not reactive 
  • Strong critical thinking, troubleshooting, and research abilities, with a track record of addressing complex technical and operational challenges 
  • Experience collaborating with cross-functional teams to define and deliver on roadmap commitments and quality goals 
  • Experience with building Payments and Financial products is preferred 
  • Bachelor’s degree in computer science, management information systems or equivalent combination of education and experience 

This position requires the employee to reside and work from one of the following provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, PEI, or Saskatchewan. 

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.   

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