Product Lead, Mobile

United States·New YorkFull Timelead

OtherProduct Lead

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Overview

About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,

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About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.

Join us in shaping the future of hospitality!

About the Role

~3 min read

Canary Technologies is hiring a Product Lead, Mobile to own and scale its native mobile portfolio, including the guest app, hotel staff app, and developer SDKs. In this role, you’ll drive the evolution of these products, expanding the capabilities that deliver measurable business impact. Listening closely to our customers, you’ll concept and build new native app offerings from 0 → 1 that solve real customer problems, cementing Canary’s leadership in this space.

You’ll partner closely with Design and Engineering teams to ship best-in-class iOS and Android experiences, enhance SDK developer experience through strong documentation and tooling, and ensure mobile remains a strategic growth lever for the company. This role owns outcomes that matter for both hotel staff and guests, balancing intuitive UX with performance and real-world platform constraints.

Own and define the product strategy and roadmap with a clear multi-quarter roadmap

Build new native products 0 → 1 to capture that solve real customer problems and generate new revenue for the business

Interface with Enterprise customer leadership teams, ensuring our products fully support their needs and position Canary as a critical and valuable partner for their business

Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability

Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU)

Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage

Collaborate with other Canary product teams teams to unlock mobile-first experiences powered by Canary’s core services

Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings

Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)

Maintain a well structured backlog, lead all team ceremonies, and ensure successful and on time execution and delivery

7+ years in Product Management with 3+ years working on native mobile apps and/or SDKs

Proven track record of launching and managing high-quality iOS and/or Android features end-to-end with measurable impact

Lead development of mobile SDKs/frameworks with clear API contracts, strong documentation, and scalable versioning; define instrumentation, KPIs, and deprecation strategies to drive adoption and stability

Drive high-quality mobile experiences across Swift/SwiftUI and Kotlin/Jetpack, optimizing for performance, accessibility, offline-first design, and platform constraints

Lead cross-functional execution in ambiguous environments, partnering with engineering, design, and GTM; translate customer insights (hotel staff workflows and guest journeys) into impactful mobile-first solutions

Track record improving App Store and Play Store ratings and review response programs

Background in payments and secure mobile data handling (PCI considerations)

Experience in hospitality, travel, or other two-sided marketplaces is a plus